- Report: #1131039
Report - Rebuttal - Arbitrate
Complaint Review: IC*INSIDERS-CLUB
IC*INSIDERS-CLUB FREE SHIPPING no refund for cancelled membership Wethersfield Connecticut
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I ordered an item from Rakuten; when trying to pay with credit card, I mistakenly "joined" this Free Shipping club.
I called to demand they cancel my membership and refund my money. A woman agreed to do so.
After over two months, the charges have not been reversed. Today when I called, a man informed me that it had been calcelled but refunds were 'not company policy'.
This report was posted on Ripoff Report on 03/16/2014 09:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/ICINSIDERS-CLUB/internet/ICINSIDERS-CLUB-FREE-SHIPPING-no-refund-for-cancelled-membership-Wethersfield-Connecticu-1131039. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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