- Report: #1115383
Report - Rebuttal - Arbitrate
Complaint Review: IC*Insiders-Club
IC*Insiders-Club, Connecticut USA
IC*Insiders-Club Pro-Flowers on-line FREE shipping-LIE Connecticut
*Author of original report: Unauthorized Charges
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I ordered flowers from ProFlowers onliine once in 2009 and once in 2013. both times I paid for shipping. Online services difficult to understand. I do not recall signing up for free shipping! I have been charged a "service fee" of $12.97 for the past 5 years for free shipping when I have only ordered flowers twice in the past 5 years. ProFlower website is made confusing enough to trick me into signing up for free shipping when that was never my intention. I did call IC *InsidersClub today and they will remove my credit card info from thier files, OK, but that does not remedy the charges for the past 5 years!
This report was posted on Ripoff Report on 01/14/2014 10:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/ICInsiders-Club/Connecticut/ICInsiders-Club-Pro-Flowers-on-line-FREE-shipping-LIE-Connecticut-1115383. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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