- Report: #598721
Complaint Review: ICM Internet Cash Machine
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| ICM Internet Cash Machine 26741 Portol Pkwy suite 1E @912
Foothill Ranch, California United States of America |
|
ICM Internet Cash Machine internet cash machines IMC WEBSITES - Internet cash machines- DECEPTIVE MARKETING PRACTICES-ONLY WANT THE HIDDEN $139.95 MEMBERSHIP FEE OUT OF YOU-WHAT 3 DAY TRIAL PERIOD? I WANT MY MONEY BACK!!!!! Foothill Ranch , California
*Author of original report: REFUNDED!
*UPDATE Employee: CUSTOMER was REFUNDED on 5-3-10 in the amount of $139.95 as the attached pic will confirm
*Author of original report: NOT REFUNDED!!!!
*UPDATE Employee: Customer Baker has been cancelled and refunded as of 5-4-10
*UPDATE Employee: If customer would provide their actual full name that they used to sign up for the program, we could provide a refund or make sure they are refunded.
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Checked my credit card balance online 3 days later and noticed a pending charge for $139.95. Called my credit card company and ask them what it was for. They told me it was from ICM Websites. I told them I DID NOT AUTHORIZE THAT CHARGE AND TO BLOCK IT! They gave me their number and said I would have to call them and ask them for a refund.
Of course when I called them their operator could not help me with a refund. She could only cancel my fradulant membership. She would have to transfer me to the billing department. John from their billing department said my 3 day free trail period was up and he could not give me a refund. I told him I Did not agree to that charge! He said yes you did twice when you clicked the I agree box on their website.
I have never encountered such a DECEITFUL AND IMMORAL COMPANY IN MY LIFE!
WHAT A JOKE OF A COMPANY! They never have been in the business of helping anyone. I'm sure their's laws, rules and regulations they are breaking. I will be Disputing the charge with my credit card company and will include a copy of this with it. I will also be advising them to look at ICM WEBSITES on RIPOFF REPORT.COM and ask them to block any more charges from ICM WEBSITES with all their card holders. I will also be contacting the BBB, the attorney general in my state, any my local media about this FRADULANT COMPANY.
This report was posted on Ripoff Report on 04/30/2010 02:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/ICM-Internet-Cash-Machine/Foothill-Ranch-California-92610/ICM-Internet-Cash-Machine-internet-cash-machines-IMC-WEBSITES-Internet-cash-machines-DE-598721. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsFULL REFUND POSTED ON 05/06/10.
#2 UPDATE Employee
CUSTOMER was REFUNDED on 5-3-10 in the amount of $139.95 as the attached pic will confirm
AUTHOR: Director of Operations - (United States of America)
SUBMITTED: Thursday, May 06, 2010
Thank you for your
correspondence in connection with the above-referenced matter.
In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a refund for the purchase, in the amount of $142.92.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations. Please contact our office directly if we may be of any
further assistance.
Respectfully yours,
Internet
Cash Machine Staff
#3 Author of original report
NOT REFUNDED!!!!
AUTHOR: Author - (USA)
SUBMITTED: Wednesday, May 05, 2010
#4 UPDATE Employee
Customer Baker has been cancelled and refunded as of 5-4-10
AUTHOR: Director of Operations - (United States of America)
SUBMITTED: Tuesday, May 04, 2010
Thank you for your
correspondence in connection with the above-referenced matter.
In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a refund for the purchase, in the amount of $142.92.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations. Please contact our office directly if we may be of any
further assistance.
Respectfully yours,
Internet
Cash Machine Staff
#5 UPDATE Employee
If customer would provide their actual full name that they used to sign up for the program, we could provide a refund or make sure they are refunded.
AUTHOR: Director of Operations - (United States of America)
SUBMITTED: Monday, May 03, 2010
Thank you for your correspondence in connection with the above-referenced matter.
Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay.
In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.
1. Client reaches Internet Cash Machine offer site through different
internet advertisements.
2. Client is directed to a sales landing page to enter preliminary
information, in which there is a link at the bottom of the page to
the Terms and Conditions of the signing up for the program.
3. Then the customer must provide their credit card information on the
secured payment page and must agree to the terms and conditions, that are
conspicuously displayed no more than 80 pixels from the order submission button.??
In addition to clearly spelling out each fee required for the service, we provide the number for the customer to call to cancel the account.
Based on the above representations and facts, there can be no question that ICM has taken every step to assure that all the terms and conditions are displayed multiple times throughout the sign up process and after the signup is complete. For any customer to state that, they were not made aware or did not see or was not informed or did not authorize the charges regarding the charges for the service, would be a misstatement.
Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.
Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. Please contact our office directly if we may be of any further assistance.
Respectfully yours,
Internet Cash Machine Staff
