• Report: #983691

Complaint Review: IDEELI, Inc.

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  • Submitted: Tue, December 18, 2012
  • Updated: Tue, December 18, 2012

  • Reported By: Very Angry — Cambridge Massachusetts United States of America
IDEELI, Inc.
Internet, New York United States of America

IDEELI, Inc. Sold me unusable wine club membership, and would not refund Internet, New York

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I bought a membership to a wine club, Invino, for $79 from IDEELI.com. When I tried to redeem it for the promised 6 bottles, Invino advised me that they do not deliver to the state in which I lived. This information was not available when the offer was made.

I wrote to IDEELI and asked for a refund. They assured me that I would receive a refund to my credit card account "within 3-5 days."

When I did not get the refund, I contacted them again. They again assured me that they would refund the money, but did not. 

When I complained for the 3rd or 4th time, I got an email from "Jennifer" who gave me a phone number, and asked me to call if I didn't get the refund, again "within 3-5 days." I did not get the refund, and after numerous tries, I could never reach anyone at that phone number. I could only leave a voice mail. 

Needless to say, they never refunded the $79. They are an extremely dishonest company. 

This report was posted on Ripoff Report on 12/18/2012 08:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/IDEELI-Inc/Internet-New-York-/IDEELI-Inc-Sold-me-unusable-wine-club-membership-and-would-not-refund-Internet-New-Yo-983691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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