• Report: #1059644

Complaint Review: IGGY LOANS

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  • Submitted: Mon, June 17, 2013
  • Updated: Mon, June 17, 2013

  • Reported By: Kim — Aurora Indiana
IGGY LOANS
Kansas City, Kansas USA

IGGY LOANS Put unauthorized funds in my account and refused to remove. Predatory Lending. Kansas City Kansas

*Author of original report: Thanks but no thanks!

*UPDATE Employee: IGGY Loans

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I made the same mistake some others have made, I applied online for a payday loan. My furnace went out in the middle of winter and I needed a fast loan to pay the service people.

I didn't realize that most of the advertisements were brokerage companies. I rec'd numerous texts, phone calls (I couldn't understand what most of them said due to thick foreign accents) and e-mails. I continually told these companies to stop calling me and texting me, to no avail. I had to change the phone number I'd had for years.

Then, one day, a couple of MONTHS later, I pulled my bank account up online and found that someone had deposited $400.00 into my checking account. I spoke with the bank mgr. and she tracked down the electronic sender. It was a company called IGGY LOANS. Even from all the phone calls and texts I had rec'd, I had never heard of them.

I did some research and got a number for them. I called to advise them of their error only to be rudely told that I had applied for the loan and could not recind it. The obnoxious woman gave me the time and date I supposedly signed for the loan and I again told her that I had not applied for a loan with their company, did not want or need their money and was not accepting it. She refused to reverse the transaction and told me that I was a liar.

I had to have my bank return the deposit. They considered my account compromised and closed it. I had that account for years and my bills on autopay. What a mess, trying to set everything up again.

I notified the Attorney General's office in KC and filed a complaint. STAY AWAY FROM ONLINE LOAN COMPANIES! Now I trust NOTHING on the internet.

 


This report was posted on Ripoff Report on 06/17/2013 06:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/IGGY-LOANS/Kansas-City-Kansas/IGGY-LOANS-Put-unauthorized-funds-in-my-account-and-refused-to-remove-Predatory-Lending-1059644. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Thanks but no thanks!

AUTHOR: Kim - ()

I reviewed the rebuttal by Encompass but have no intention of contacting them. The e-mail link was to customer service at IGGY LOANS. The damage is already done and cannot be repaired. My account has already been closed and my phone number changed, they cannot be restored. It was customer service that called me a liar and refused to fix the problem. If Encompass wishes to pursue the issue, they can contact the ATTORNEY GENERALS OFFICE in Kansas or the Dearborn County Sheriffs Dept in Dearborn County Indiana. I WANT NO CONTACT WITH IGGY LOANS OR THEIR REPRESENTATIVES!

As a side note to anyone abused by this type of company, you must file a police report before you can file a complaint with the attorney generals office. 

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#2 UPDATE Employee

IGGY Loans

AUTHOR: ECG - ()

 I work for Encompass Consulting Group, we have been contracted by E-Finance to handle any and all consumer complaints, as well as Quality Monitoring. I would like to take a look at your account, and review the calls you mention in your complaint. Could you please provide your loan number or email us at customerservice@iggyloans.com so that I can further assist you? Should you email please put in the subject line Attention Encompass Consulting Group. It is important to us to assist you in resolving this matter with E-Finance and Iggy Loans. 

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