• Report: #196242

Complaint Review: IGIA, MILINEX, WINSTORM Vacuum

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  • Submitted: Tue, June 13, 2006
  • Updated: Tue, June 13, 2006

  • Reported By:Sanford North Carolina
IGIA, MILINEX, WINSTORM Vacuum
New York, New York U.S.A.

IGIA, MILINEX, WINSTORM Vacuum RIPOFF, OWES me $313.70 since Jan06. I filed a report with the Attorney General New York New York

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On Nov. 13,2005 I watched an infomercial on the WINDSTORM Vacuum Cleaner. The advertisement was buy one and get one free. The price I think was $39.99. I placed an oder to buy one and get one free for Christmas presents. On Nov. 16, 2005 the BRASS LOGISTICS IGIA Company drafted my account $313.70.

First, they drafted too much money and second Christmas and the New Year passed and I did not receive any vacuums. I began calling the customer service number for months and could not get help as to my order. One customer service I dialed the agent told me I had to dial another number.

After months passed, I contacted WRAL-5 On Your Side to help me with this matter. WRAL contacted the Corporate off in New York (212.575.0500) and spoke to Monica who ensured I would receive my refund of $313.70 by the first week of June. When I call, which I've called minimally once a week for the past six months, I'm told there is a high volume of calls and someone will call me back between the hours of 5 and six. That has NEVER HAPPENED!

Here it is the middle of June and I still have not received my refund of $313.70. I reported this to the Attorney General's office on June 13th, 2006. It is crazy this company can get away with false advertisement, and not remit refunds OR the product in a timely manner.

Helen
Sanford, North Carolina
U.S.A.

This report was posted on Ripoff Report on 06/13/2006 03:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/IGIA-MILINEX-WINSTORM-Vacuum/New-York-New-York/IGIA-MILINEX-WINSTORM-Vacuum-RIPOFF-OWES-me-31370-since-Jan06-I-filed-a-report-with-196242. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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