• Report: #162810

Complaint Review: IGIA, Singer Laser, Sarah Robert

  • Submitted: Tue, November 01, 2005
  • Updated: Tue, November 08, 2005

  • Reported By:Ocala Florida
IGIA, Singer Laser, Sarah Robert
4540 North St., Los Angeles, CA 90063 Los Angeles, California U.S.A.

IGIA, Singer Laser, Sarah Robert ripoff fraudulent charges for TV sales of Singer Laser Storm vacuums Los Angeles California

*Consumer Comment: sarah robert

*Consumer Comment: Singer No Longer at This Address.

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I ordered buy one, get one free Singer Laser Storm vacuum cleaners with a steam cleaner as a free gift for 3 payments of $39.95. On 10/6/05 I was charged with $333.90 on my bank account. I tried several times to contact 800 number noted on bank statement with various messages or no answer at all, and then a line disconnected message.

I reported to my bank as a possible fraudulent charge. On 10/31, another charge of $79.99 appeared on my bank account. I tried the 800 number again. It was in service again but busy. Finally got through to a recording that stated heavy calls and held the line for 30 minutes. I emailed their customer service as encouraged by the recording to customercare@singerlaser.com which turned out to be an undeliverable address.

With the initial incorrect bank charge I did not want to open the package when it arrived as it appeared to already be a problem. I found the "rip-off" information on this company on line and have decided to return the unopened package today.

Roberta
Ocala, Florida
U.S.A.

This report was posted on Ripoff Report on 11/01/2005 07:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/IGIA-Singer-Laser-Sarah-Robert/Los-Angeles-California-90063/IGIA-Singer-Laser-Sarah-Robert-ripoff-fraudulent-charges-for-TV-sales-of-Singer-Laser-St-162810. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

sarah robert

AUTHOR: Apollo - (U.S.A.)

I ordered singer laser storm on 9/23/05 and i was suprised i was charged for almost $330.00 with four vacuum cleaner sent. I callled the 1800 -service but it holds me for 5 hours and told me to send back the two items, which I explained I did not order. Almost a month now and still every month I was charged with $79.99.I called several times and also leave them a message but I got no respose. They said they didnt received the items but UPS claimed it was received the 3 days after delivery. NOw it made me scared for I used my debit account and I told my back about thsi matter. I need somebody,s assistance for I am tired of calling them. I spent many hours and money of calling them but tehy have poor CUSTOMER SERVICE. I cant imagine SINGER CO. can let this problem ruin there products. IM new to this TV ADs and now, I hate even to look at them.
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#2 Consumer Comment

Singer No Longer at This Address.

AUTHOR: Holly - (U.S.A.)

According to a consumer in California, Singer is no longer at the address you provided. They have moved to a new location. Make sure you get a tracking number when you return your order.
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