- Report: #161715
Report - Rebuttal - Arbitrate
Complaint Review: IGIA, Singer Laser Storm Vacuum
IGIA, Singer Laser Storm VacuumNationwide U.S.A.
IGIA, Singer Laser Storm Vacuum ripoff, false advertisement, fraudulent billing Nationwide
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Weeks have gone by and I could never reach anyone on the toll-free number. Finally, in late September, I received my credit card statement showing a charge for IGIA - Tele8007118357 in the amount of $511.67. I tried calling this 800# to find out what these charges were for and was unable to get through. As of this date, it either rings no answer or I get a recording stating to call back on business hours which are M-F 8:30am to 5:00pm Pacific time. I have done so many times and can't get a live person. Today, I tried calling again, and this time I received a message stating to email them with my request or questions. I did exactly this. I also notified my credit card company to dispute these charges. I did not agree to these charges. According to the recording I ordered 4 vacuum cleaners and 2 steamers, 5 year warranty, 1 year supply of bags and my free shipping charges (I thought) were $94.00.
The charge were dated August 30th and it is now October 22nd. Something is terribly wrong here.
The recording could not find my order and stated that I needed to call back during regular business hours or email their customer service department. In the meantime, I was advised by my credit card company to close my account and to file a dispute/claim against IGIA. They will help get the charges reversed for me.
This is a scam. Buyers beware... it isn't what you think.
This report was posted on Ripoff Report on 10/22/2005 01:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/IGIA-Singer-Laser-Storm-Vacuum/nationwide/IGIA-Singer-Laser-Storm-Vacuum-ripoff-false-advertisement-fraudulent-billing-Nationwide-161715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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