• Report: #228555

Complaint Review: IGIA Windstorm Vacuum

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  • Submitted: Wed, January 03, 2007
  • Updated: Wed, January 03, 2007

  • Reported By:Pittsfield Massachusetts
IGIA Windstorm Vacuum
6960 Earthgate Blvd Lebanon, Tennessee U.S.A.

IGIA Windstorm Vacuum Igia has not given a refund for canceled vacuum order since 1/2006 Nationwide

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I phoned in an order for the windstorm vacuum in November 2005. I ordered the buy one/get one special. I was also suppose to receive a steam vac free with the purchase. When I called in January to see where my product was, they stated that it was on backorder for at least 3 months. I also noticed on my card statement that they charged me for 4 total vacuums, and shipping for them and the steam vacs, totaling $353.70. At that time I canceled my order and they stated I would receive my refund in a month.

I have called daily, then weekly and also emailed every month since then. I have entered a complaint on their website - igia.com. I have not received any kind of human contact from anyone in the company, only instant response messages. I did write that I would have to get a lawyer at one time and someone wrote a message back stating that they would investigate and that's where it ended.

I am fed up with this run around, and I would like my money back.

Lisa
Pittsfield, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 01/03/2007 06:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/IGIA-Windstorm-Vacuum/Lebanon-Tennessee-37090/IGIA-Windstorm-Vacuum-Igia-has-not-given-a-refund-for-canceled-vacuum-order-since-12006-N-228555. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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