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  • Report: #188774

Complaint Review: IGIA

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  • Submitted: Wed, April 26, 2006
  • Updated: Wed, April 26, 2006

  • Reported By:Hubert North Carolina
IGIA
4900 Zambrano St Commerce, California U.S.A.

IGIA Wind Storm Vacuum And FREE Steamer ripoff, fraudulent billing and not shipping free item and then charging double for the shipping charges and never ship the item Commerce California

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I order the Storm Vac after seeing it on TV. I finally received the item after calling, I was suppose to receive a free steamer with the vac. I called and checked the status of the free item and I was to pay 20.00 for the shipping. I authorized the 20.00 charge and this was back in February of this year. Not only did they charge my credit card double, they still have not shipped the free steamer. I spoke with a person named Maria and she told me that I was charged 40.00 because I had ordered all the attachments with the Free steamer, not true and she even told me that it has not even been shipped yet and that it would be shipped on 4/7/06 and a credit will show on my Credit card statment.The Vac is a piece of junk, but I do use the hand held part that is like a dust buster, but more powerful. I did not like the Wind Storm, but decided it was easier to keep it than to try and send it back, because it is almost impossible to get through to them on the phone and when you do, you conviently get cut off or a recording tells you that the computers are down. I am still calling them about the double charge and wanting to know where my free steamer (not so free) is.

Sharon
Hubert, North Carolina
U.S.A.

This report was posted on Ripoff Report on 04/26/2006 06:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/IGIA/Commerce-California-90040/IGIA-Wind-Storm-Vacuum-And-FREE-Steamer-ripoff-fraudulent-billing-and-not-shipping-free-i-188774. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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