- Report: #298682
Report - Rebuttal - Arbitrate
Complaint Review: IGIA
IGIA245 8th Avenue PMB 855 New York, New York U.S.A.
IGIA Stormvac Windstorm Removed $295.25 from our account. Order cancelled. Funds never returned New York New York
Letters from Windstorm dated 1/20/06, 2/21/06, 4/25/06, 5/12/06, and 6/13/06 "Please be advised this should post shortly to your account."
Letter dated 7/20/06 requested a bank statement providing proof of purchase. This was sent FedEx and signed for 8/1/06.
E-mails 7/28/06 and 8/7/06 "Please be advised that a check will be mailed to you . . . I apologize for the delay in this matter."
Letter 8/25/06 "Upon reviewing the information in our database (for the buy 1 get 1 Windstorm Special) it was noted your order was cancelled, your refund will be issued shortly."
E-mails and letters have continued promising a refund, but it has never happened.
This report was posted on Ripoff Report on 01/10/2008 07:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/IGIA/New-York-New-York-10016/IGIA-Stormvac-Windstorm-Removed-29525-from-our-account-Order-cancelled-Funds-never-r-298682. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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