• Report: #201095

Complaint Review: IGIA

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  • Submitted: Fri, July 14, 2006
  • Updated: Fri, July 14, 2006

  • Reported By:Forest City North Carolina
IGIA
California Internet U.S.A.

IGIA vacuum rip off. cancelled order when I did not receive the vacuum. They will not send a refund. It has been seven months. Internet

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I saw a TV commercial for a vaccum on Oct. 22, 2005. I placed an order by phone which was all automated. Within two days they debited my check account for $395.17.

I have never received any type of written confirmation for the order or the payment. When the vacuum did not come, I cancelled the order on December 18, 2005. I have tried numerous times to call 800-711-8357. I would be put on hold and then told that I would receive a refund within 24 hours, etc. Nothing. I received no replys from emails.

Once I talked with Alexia and she assured me that she would let the manager know and they would mail me a check. Nothing!

The most recent attempts to get in touch with them has been, "call back during regular business hours," and "this number has been blocked from your area code."

I cannot believe a company can get away with this! I've read several complaints on the internet and it seems someone could do something! Thank you for letting me tell this story about a scam!

Helen
Forest City, North Carolina
U.S.A.


This report was posted on Ripoff Report on 07/14/2006 12:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/IGIA/internet/IGIA-vacuum-rip-off-cancelled-order-when-I-did-not-receive-the-vacuum-They-will-not-se-201095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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