- Report: #415324
Report - Rebuttal - Arbitrate
Complaint Review: IGS Energy
IGS Energyigsenergy.com Nationwide U.S.A.
IGS Energy Buyer Beware Nationwide
*UPDATE EX-employee responds: there goes another igs energy employee blaming the consumer
*Consumer Comment: IGS has been good for me!
*UPDATE EX-employee responds: double talk from IGS Energy
*Consumer Suggestion: Fixed Rates
*UPDATE EX-employee responds: look in the Columbus Dispatch
*UPDATE EX-employee responds: im not surprised
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
End of December I realized I hadn't heard from IGS. I called NIPSCO 1st and the therm rate was $1.08. I called IGS and they proudly told me their therm rate was .95. I cancelled my service. I knew I had made a big mistake. Who knows how long the rate had been going down and if I had stayed with NIPSCO I would have been charged the going rate. Here is where they get you. They announce your current rate could be in effect for up to 2 billing cycles.
Meaning if I chose their lower rate or cancelled I was going to be charged 2 more months at $1.3999 a therm. IGS hides behind the phrase "it is the utilitiy companies policy not ours that it takes 2 months." That is interesting to me since I have rental units & that day I can have a service switched into my name or a tenants name & billing starts from that point on. I knew I was dealing with the wrong end of the snake. I hung up on IGS and called NIPSCO.
After honestly explaining to them I had made a mistake I asked if I could have my account cancelled and reopened with a new account number. NIPSCO warned me if I signed a contract with IGS there could be a penalty. Sinced I had signed nothing I was sure I wouldn't be charged. I also had cancellation numbers for both accounts. I suspect being paid the penalty is part of IGS's business plan. I am adult I take responsibility for this bad decision. All I can do from here is try to get the information out to others & any/all government agencies.
This report was posted on Ripoff Report on 01/23/2009 12:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/IGS-Energy/nationwide/IGS-Energy-Buyer-Beware-Nationwide-415324. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.