• Report: #384164

Complaint Review: IHire, IHire Environmental

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  • Submitted: Thu, October 23, 2008
  • Updated: Thu, November 06, 2008

  • Reported By:Richmond Hill Georgia
IHire, IHire Environmental
ihireenvironmental.com Internet U.S.A.

IHire, IHire Environmental Free trial - do not answer phone to cancel before trial period expires Internet

*UPDATE Employee: We Answer Every Phone Call

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My wife signed up for a free 30-day trial, including providing a credit card for monthly fees if she wanted to continue the services after the trial period. She got no job leads and called to cancel before the free trial expired. She could not get through. She tried 4-5 times on different days with no success. She eventually forgot to try again and again.

For five months since, she has received no job leads from this company, nor any other communication. So, she had no reminder to call again to try to cancel. If she had called, it probably would not have gone through again.

Called company to explain this and request a refund. They refused. Even refused to cancel a pending charge that had not yet cleared. Got defensive and claimed that someone answers the phone every time during their business hours. Not TRUE.

Typical get you in and refuse to let go scam.

Chris
Richmond Hill, Georgia
U.S.A.

This report was posted on Ripoff Report on 10/23/2008 12:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/IHire-IHire-Environmental/internet/IHire-IHire-Environmental-Free-trial-do-not-answer-phone-to-cancel-before-trial-period-384164. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

We Answer Every Phone Call

AUTHOR: Jason Hayes - (U.S.A.)

We answer 85% of all phone calls within the first 11 seconds of holding. Our business hours are between 8:30 - 5:30 EST Monady - Friday. If anyone is concerned about our ability to answer calls please call us before you register so you can see for yourself how efficiently and quickly we answer calls. We can be reached at 866-238-0161 x1.
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