• Report: #289048

Complaint Review: ILD - AT&T- New Century Telecom

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  • Submitted: Tue, December 04, 2007
  • Updated: Tue, December 04, 2007

  • Reported By:el paso Texas
ILD - AT&T- New Century Telecom
EL Paso, Texas U.S.A.

ILD - AT&T - New Century Telecom WILL NOT CANCEL THE SERVICE AFTER MULTIPLE REQUEST BILLED MONTH AFTER MONTH, CREDITS ISSUED NEVER SHOW UP EL Paso Texas

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ILD/NEW CENTURY TELECOM ARE RIPOFFS, CROOKS, LIARS and AT&T is THEIR PARTNER IN CRIME. ILD keeps billing my phone bill for $29.95 for the past 3 months. I have contacted customer service to cancel the service and all 3 times they say the service has been cancelled yet it keeps showing up on my bill. I have had 3 credits issued but not one has shown up on my bill. I have contacted AT&T and they said they havent received any credits yet AT&T will keep billing for ILD. Well I have kept a log Of all the people I have spoke with William Carasco on 10/03/2007, Inez 11/02/2007 and the latest Julio Paz 12/04/2007 all three are reps from ILD/NEW CENTURY TELECOM. I will filing report with BBB, Public Utility Board, and I will be submitting the info to the Texas Attorney General as soon as I know my options to do this.

Frustrated
el paso, Texas
U.S.A.

This report was posted on Ripoff Report on 12/04/2007 09:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/ILD-ATT-New-Century-Telecom/EL-Paso-Texas/ILD-ATT-New-Century-Telecom-WILL-NOT-CANCEL-THE-SERVICE-AFTER-MULTIPLE-REQUEST-BILLED-289048. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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