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  • Report: #323655

Complaint Review: ILD Teleservices, American EVoice

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  • Submitted: Fri, April 04, 2008
  • Updated: Sun, July 12, 2009

  • Reported By:Bellflower California
ILD Teleservices, American EVoice
5000 Sawgrass Village Circle, Suite 30 Ponte Vedra Beach, Florida U.S.A.

ILD Teleservices, American EVoice Fraudulent Charges on my Verizon Bill Ponte Vedra Beach Florida

*Consumer Suggestion: American Evoice has no affiliation with j2 Global's eVoice technology

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An unauthorized $15.70 ($14.95 + 0.75 tax) charge for "American eVoice Vmail Monthly Fee" appeared on my Verizon bill this month. The charge was billed by ILD Teleservices. Upon calling the 800-433-4518 phone number listed for ILD, I was passed through to American eVoice.

They stated that I had signed up through a website for "Media Shapers" (mentioned in several other rip-off reports on this site) which I have never visited and have never heard of before.

The customer service rep stated that I would be credited with the amount and the fraudulent account would be closed with no further charges accruing.

Be SURE to check your phone bill EVERY month! This is the second such incident on my Verizon bill this year! This third- and fourth-party billing makes con games such as this one far too easy to perpetrate and should be illegal. Verizon, AT&T, et al, should not be allowed to post ANY third-party charges unless expressly authorized by the customer.

WRITE YOUR CONGRESSIONAL REPRESENTATIVES AND DEMAND THIS SITUATION BE RECTIFIED!!!

Danny
Bellflower, California
U.S.A.

This report was posted on Ripoff Report on 04/04/2008 09:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/ILD-Teleservices-American-EVoice/Ponte-Vedra-Beach-Florida-32082/ILD-Teleservices-American-EVoice-Fraudulent-Charges-on-my-Verizon-Bill-Ponte-Vedra-Beach-323655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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Updates & Rebuttals

#1 Consumer Suggestion

American Evoice has no affiliation with j2 Global's eVoice technology

AUTHOR: J2 Global Communications - (U.S.A.)

American Evoice has no affiliation with j2 Global's eVoice technology

The company mentioned in this post, American Evoice, and the services it offers, has no affiliation with or relationship to j2 Global Communications, Inc.'s eVoice family of trademarks, products or technology.

Additionally, it should be noted that j2 Global has no affiliation with the website mediashapers.com, also mentioned in this post.

eVoice is a registered trademark of j2 Global (NASDAQ: JCOM), is owned and marketed exclusively by j2 Global, and is currently being violated by American Evoice.

A related product of j2 Global is the eVoice Receptionist service, a virtual receptionist with auto-attendant, call forwarding and voicemail that is backed by j2 Global's extensive worldwide telecommunications network and customer service team.

Learn more at the official eVoice website, http://home.evoice.com/s/r/evoice_evr, or contact eVoice at (888) 865-6650 or via email, sales@mail.evoice.com.
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