- Report: #191368
Report - Rebuttal - Arbitrate
Complaint Review: ILD Teleservices Inc - SurfSafe Internet
ILD Teleservices Inc - SurfSafe Internetildtelecom.com , internet U.S.A.
ILD Teleservices - SurfSafe Internet Unauthorized Internet Charges on my Bellsouth Account, ripoff Internet
$16.30 (that's with TAXES) was charged last month and I manage to not catch it. When I found it on my bill last night that's when I began dealing with the same as everyone else.
Called ILD and got a machine. Called Bellsouth this morning, and was scrutinized pretty good by the rep. Then in the end she told me it would take 2-4 billing cycles to credit it back if I didn't actually owe it. They can slap a charge from Joe Blow on my bill over night and it sticks but they can't take the unauthorized charge off for 2-4 months. (Oh, sorry, I was corrected by the rep that it was "billing cycles" not months. Funny I could have sworn a billing cycle was a month.)
I had heard about phone company's "slamming" people before, ya know where all of a sudden you have an AT&T bill instead Sprint. But this one is new to me. And it's gotta up the criminal stakes when you TAX someone while making an unathorized charge.
This report was posted on Ripoff Report on 05/13/2006 01:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/ILD-Teleservices-Inc-SurfSafe-Internet/internet/ILD-Teleservices-SurfSafe-Internet-Unauthorized-Internet-Charges-on-my-Bellsouth-Account-191368. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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