- Report: #730107
Report - Rebuttal - Arbitrate
Complaint Review: ILD Teleservices, Inc
ILD Teleservices, Inc5000 Sawgrass Village Cir Ponte Vedra Beach, Florida United States of America
ILD Teleservices, Inc Members Edge Added fraudulent billing to my Verizon phone bill Ponte Vedra Beach, Florida
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The rep seemed very used to this kind of complaint and I asked him how long this had been going on. He went back three months and found it had been billed each of the three months he had access to. He readily agreed to refund the billed amount and block Members Edge from further billing. It all seemed just too slick for my taste.
I checked online and found thousands of complaints against ILD and Members Edge for false billing to Verizon, AT&T, Sprint, and other customers. This is big business at $14.95 per month from thousands of customers!
I then called Verizon to find out what their role was in this. I was told that they have to accept this type of billing because they have no idea whether it is valid or not. I pressed them to tell me more about the scam, but they were hesitant to say anything. When I told them I was a Verizon retiree, they loosened up and said that this goes on all the time. They advised me to check every item on the bill every month, because you never know when some unscrupulous company will try to slip a fraudulent charge onto your phone bill.
They agreed to pass this complaint on to an investigative unit they can go back further in the billing records to establish a start date for this fraud. I strongly urge everyone to check their phone bill for this scam.
This report was posted on Ripoff Report on 05/17/2011 04:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/ILD-Teleservices-Inc/Ponte-Vedra-Beach-Florida-32082/ILD-Teleservices-Inc-Members-Edge-Added-fraudulent-billing-to-my-Verizon-phone-bill-Ponte-730107. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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