My husband and I own a small business with two locations. We have just discovered a $50/mo charge on one of our Verizon bills from ILD that goes back at least to Dec09 if not further (in process of determining that now).
This charge comes through on our Verizon bill as Billing for ILD Teleservices, which makes it sound like a legitimate charge on our telecommunications bill.
Looking into this further, it gets quite confusing: Verizon is billing us on behalf of ILD Teleservices. And, ILD Teleservices, in turn, claims to be billing us for the Business Max service by Advanced Business Services.
A websearch on Advanced Business Services + Business Max turns up only consumer complaints. We can't find a company website, company address, phone number or any information on what this Business Max service may be.
ILD claims to be a responsible third party biller, yet Advanced Business Services can't be located at all. We have never received any information on this Business Max service that we are being billed for and have no idea when, why it was added to our phone bill, and who supposedly authorized this recurring monthly fee.
In our opinion, Verizon is every bit as guilty as ILD Teleservices and the ghost company, Advanced Business Services. It's a certainty that each of these companies is taking their share of the $50 that has been illegally billed these past months.
Who knows how much of the $400+ we will get back, if any. We will definitely have a bill block put on *all* of our phone lines immediately (personal and business).
If you have been victimized by ILD, please report it to the FCC, FTC, the Attorney General, and your state representatives. Heck, report it directly to the White House, too. This obviously has been going on for years and it has to be stopped.
Small Biz Owner