- Report: #544423
Report - Rebuttal - Arbitrate
Complaint Review: ILX RESORTS, Inc. - Los Abrigados Resort - Sedona
ILX RESORTS, Inc. - Los Abrigados Resort - Sedona2111 East Highland Ave. Ste. 200 Phoenix, Arizona United States of America
ILX RESORTS, Inc. - Los Abrigados Resort - Sedona Premiere Vacation Club Deceptive sales and marketing practices; bankruptcy causes unit value to become worthless. Phoenix, Arizona
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Our experience with ILX Resorts/Premiere Vacation Clubs has turned out to be one of slaes and marketing deception, and ultimately a huge loss of value in our "unit" due to ILX filing for Ch. 11 bankruptcy protection in March, 2009.
The first deception is not in what they tell you, but what they do not tell you. We were invited to their "property" at Rancho Manana in Cave Creek, AZ., in May, 2007, for the sales pitch. This is very mis-leading as this is not the actual property where the unit we ultimately purchased is located. The property that we ultimately purchased is at Los Abrigados Resort in Sedona, AZ. At Cave Creek in May the weather is beautiful. What they did not inform us about, was the fact that in winter, Sedona is under a foot of snow! Being from Oregon state, we were not aware of this. The decption lies in the fact that you assume the property you are purchasing would be similar to Rancho Manana, but that is simply not the case.
The next deception is in their presentation of all the "benefits" that one will receive and enjoy through their club and subsequent membership in a seperate exchange program, which is entirely a seperate complaint in itself. What we have found over the last two year period, is that whenever we are able to travel (we are NOT retired, and can only travel when vacation time allows), there was no availability of units at the locations where we wanted to go. As recently as last night, we attempted to secure reservations for this coming summer, and could find NO availability anywhere that we desired to stay in participating resorts.
We were required to open a two year money market certificate at the time of purchase, supposedly for collateral until our "mortgage" was paid off. We assumed at the time that this was a usual and customary procedure, but now believe that it was just another ploy for them to bleed us. We have since paid off our contract, continue to pay our "maintenance fees", paid extra for the exchange membership, and have gotten absolutely no benefit from this scam whatsoever. In December of 2008, we were contacted by a seperate timeshare marketing company urging us to list our "unit" for sale, being told that there were folks waiting to purchase such timeshares. Under the circumstances, we felt it was time to get out from under this situation. We have had no serious offers since listing it.
Recently, as I begin to research this fiasco, and try to do something to minimize our losses, I found that ILX Resorts Inc., had filed for Ch. 11 bankruptcy protection in March of 2009. I went back to the marketing company website where our unit is listed and found that there were many other owners who had also listed their units for sale at Los Abrogados, some at a lesser price than what they paid. My research eventually led me to this Ripoff Report website, where I have discovered that we are one of many who have been ripped-off by ILX Resorts Inc.
I am interested in the class action lawsuit brought against ILX Resorts Inc., and would like to find out what has transired since Oct. 2007. If this suit is still active, I would like to be included as a plantiff in the case.
This report was posted on Ripoff Report on 12/23/2009 11:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/ILX-RESORTS-Inc-Los-Abrigados-Resort-Sedona/Phoenix-Arizona-85016/ILX-RESORTS-Inc-Los-Abrigados-Resort-Sedona-Premiere-Vacation-Club-Deceptive-sales-a-544423. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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