• Report: #252597

Complaint Review: IMVU

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, June 06, 2007
  • Updated: Tue, December 31, 2013

  • Reported By:removed Pennsylvania
IMVU
411 High Street Palo Alto, California U.S.A.

IMVU Internet 3D Chat Company Rips off THOUSANDS of Access Pass Holders Palo Alto California

*General Comment: IMVU disabling developers to generate profit

*General Comment: IMVU RIP OFF'S

*General Comment: IMVU RIP OFF'S

*Consumer Comment: IMVU REVIEW AND RIP OFFS

*Author of original report: IMVU Addition comments - Lacking in Customer service

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

IMVU is a 3D Chat Program that consumers pay for entertainment purposes. An Individual has the option to purchase products that were originally meshed by IMVU, and derive items from these meshes to create a Market of items people BUY to make their Chat program personalized and enjoyable. Deriving products ultimately puts cash into the pockets of IMVU because of derivation charges that are implied at the point of developing.

To accommodate the Adult Population of this program, IMVU created what is called an "Access Pass" By its own Description "you are buying permission to view products in the restricted section of the IMVU catalog" This product costs $20.00.

In July of 2006 IMVU stated they were removing items that were considered Unsuitable for IMVU. Consumers reported items disabled at this time. Thereafter other items appeared in their Catalog for purchase that were of "Restricted Content" and appropriately marked so. IMVU made no move to remove these items from the catalog so that unsuspecting consumers would not be able to purchase them. These items were considered appropriate by the general population because IMVU did not take the responsibility to make sure their Terms of Service was enforced. Nor did IMVU make any effort to make sure Access Pass Holders knew that there were items left in the catalogs that were deemed unsuitable for their program.

June 1, 2007, without prior notification IMVU removed these items from purchased inventories. Disabling things consumers PAID for with real money and offered no compensation for the said products until 5 days later in the form of Promotional credits. Which is what IMVU deems as acceptable currency on their website and have no real value.

This unacceptable form of compensation is the spark of many unhappy customers who want a refund of the real money they spent, and leave IMVU for defrauding them into spending their hard earned money on their Website.

Jen
removed, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 06/06/2007 05:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/IMVU/Palo-Alto-California-94301/IMVU-Internet-3D-Chat-Company-Rips-off-THOUSANDS-of-Access-Pass-Holders-Palo-Alto-Californ-252597. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on IMVU

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

IMVU disabling developers to generate profit

AUTHOR: FightFair - ()

IMVU has been consistently disabling developers to generate profit for themselves, especially after developers reach high account balance, IMVU.com disables them and takes the profit. This has been attempted on more popular developers with more backings, who were able to fight the unfair disables. However other smaller developers have been way less fortunate in the course.

 And this company receives a "A+" rating on BBB, BBB itself is also corrupt.

IMVU maintains a "no report no action" approach, which means users can submit hate products, decipate sucide imageries, and even worse pedophilia contents WITH NO CONSEQUENCE for extensive period of time.

abcnews.go.com/Blotter/business-bureau-best-ratings-money-buy/story?id=12123843

 

Join the class action lawsuit against IMVU today!

(((LINKS REDACTED)))

Developers fight back!

Respond to this report!
What's this?

#2 General Comment

IMVU RIP OFF'S

AUTHOR: FMSTAR - (United States of America)

02-23-10

I JUST GOT RIPPED OFF AGAIN!

Derived a simple room poster for Valentines day.
A fully-clothed couple kissing and marked it "Adults Only"
(Which means no minors can see it.)
~
500C- upload fees 699C derivation charge" = 1,199C. ($2.00 USD)

>>>>>>>>>>>>>> It passed IMVU peer review.
>>>>>>>>>>>> IMVU made it available for sale to the general public.
~

I self-distributed 200 of them costing me @300C each = 60,000C = ($30.00USD)

On the 4th Day.
IMVU pulled my product citing animal cruelty. O_)O

WTH???
There are no animals in this poster!!!!!!!!!!!!!!!!!!!!!!

IMVU ALSO KEPT ALL MY MONEY!!! $32.00USD
~
I have filed help tickets:
No reply by IMVU.
~
FMSTAR
 



Respond to this report!
What's this?

#3 General Comment

IMVU RIP OFF'S

AUTHOR: FMSTAR - (United States of America)

02-23-10

I JUST GOT RIPPED OFF AGAIN!

Derived a simple room poster for Valentines day.
A fully-clothed couple kissing and marked it "Adults Only"
(Which means no minors can see it.)
~
500C- upload fees 699C derivation charge" = 1,199C. ($2.00 USD)

>>>>>>>>>>>>>> It passed IMVU peer review.
>>>>>>>>>>>> IMVU made it available for sale to the general public.
~

I self-distributed 200 of them costing me @300C each = 60,000C = ($30.00USD)

On the 4th Day.
IMVU pulled my product citing animal cruelty. O_)O

WTH???
There are no animals in this poster!!!!!!!!!!!!!!!!!!!!!!

IMVU ALSO KEPT ALL MY MONEY!!! $32.00USD
~
I have filed help tickets:
No reply by IMVU.
~
FMSTAR
 



Respond to this report!
What's this?

#4 Consumer Comment

IMVU REVIEW AND RIP OFFS

AUTHOR: FMSTAR - (United States of America)



I SEE THIS WAS STARTED IN 07



AND I AM BRINGING YOU UP TO DATE. 2010



 



I was there in 07 and IMVU STOLE Hundreds of thousands of credits from my developers team !!!!!!!!!! (Which you can turn into real cash)



 



I also lost real cash that I paid to join the Adult Community. $300.00USD



..



 



In addition to the rip offs listed above.



 



~ IMVU can disable your account for any reason they would like to make up.



 



Example: Suppose someone dont like you and your page is locked in behind an AP door. (That means anyone that did not purchase an adult pass (Minors) cannot see your home page, group or public room.)



 



Suppose on your ADULT MARKED page you have a photo of a couple kissing.




The people that do not like you, gather their IMVU GANG.



 



The gangs start to attack your home page filing false abuse reports and they start attacking (Flagging) all your products also.



 



After a certain amount of complaints.



Regardless, of the complaints validity.



IMVU will disable your account!



Effectively stealing all your personal inventory that you paid actual cash to buy,

all the products you made for re-sale

AND any credits you were stupid enough to leave in ur developer account. O_O



 



It is then up to you to try and fight for your account back VIA a help tickets only.



I have help tickets over 6-months old that were never answered!
(I do send new help tickets every 14-days if my ticket was not answered and still have help tickets over 6-months old!)



~ A new thing is happening at IMVU that is ripping us off.



IMVU has in my opinion a fraudulent peer review process.



Where the people vote to allow or disallow products.



 



I have run into a few situations where.



IMVU AND THEIR PEER REVIEW PROCESS PASSED

CERTAIN DERIVABLE PRODUCTS.



Good or bad I do not know.

I simply click derive form the mesh that had passed peer review

and was sanctified BY IMVU for derivation!


** I paid the derivation fees in excess of 100,000C ($55.00USD)



** I also paid the upload fees in excess of 40,000C ($20.00USD)



(= $75.00USD just in derivation fees)



** Within a week: I had sold 500,000C ($250.00USD) of said permissible products.



 



>>>>>>>> On the 15-th day..



Without explanation, reasonable warning,

and without being given any time what so ever,

to correct what ever the problem was..



IMVU TOOK MY PRODUCTS AND STOLE OVER $325.00USD FROM ME!!!



 



I have written and filed 15-help tickets asking why?



No replies from IMVU for 6-months and counting..



 



NEXT



I am just 1-of thousands of developers that this happened to

and this is continuing to happen to many people to this very day.



 



Translating into: MILLIONS OF DOLLARS stolen by IMVU!!!!!!!



 



NEXT



Petitions flood IMVU for resolve and none have been considered.



 



NEXT



IMVU brags of making on average 14-million dollars ad day!



(In my opinion, mostly by stealing it from their paying clients.)



 



As of todays date 01-26-10



IMVU has 60-employees to help over 100,000 people at any given moment.



 



You would think a CO that makes that kind of money would hire some help?!!



 




NEXT::::



I am a leader in the private sectors of IMVU that keeps impeccable records.



I know for a fact off the top of my head well over 50,000-people

want to file a class action suit but,

IMVU has stolen all of their investment money and most cannot afford a lawyer to take this REPETE OFFENDER RIP-OFF COMPANY down a few notches!!!!



 



 



NEXT:::



IMVU is also infringing on our freedom of speech under threat of disabling your account if you do speak up!!!!!




IMVU STOLE (disabled) 3-of our developers just because we asked



IMVU Community leaders; In their public forum



Why?



IMVU took all those funds from my team as we did derive from products that IMVU themselves released for public consumption???????



(The value of those 3-developers accounts was $45,000.00USD O_O )



 



 



NEXT:::
USA TODAY has, a perfect story about IMVUs success..



Many of us replied there with our complaints.



Most of them were removed by USA TODAY!



Therefore, in my opinion.



I also consider that: USA TODAY has infringed on our freedoms of speech!!



 



There is a whole bunch more I could state but,

just writing this is making me mad

because there is nothing any of us can do

if a lawyer does not pick up this class action suit! -cries in fustration-



 



Like why?



********* IMVU provides 13-year old children

(or younger as I did find a 10-year old there)

with scantly-clad-"fully-mature"-avatar-bodies?



Sexy panties and make out poses for kids? WTH????



 



*** Again petitions went down and all were ignored!!!!!!!!!!



~
~



 



ATTENTION CLASS ACTION LAW SUIT LAWYERS



PLEASE PLEASE PLEASE HELP US!!!!!!!!!!!!!!!!!!!!!!



Respond to this report!
What's this?

#5 Author of original report

IMVU Addition comments - Lacking in Customer service

AUTHOR: Jen - (U.S.A.)

I would like to stress not only is IMVU taking advantage of the fraudulent situation on their website. They lack the basic concept of the Customer comes first.

In every response IMVU made through their Forum manager, They have put the business 1st with no thought to the paying consumer.

I have serious doubts many people are willing to spend their time and money on a business that doesn't think of their customers first.

I certainly would hope that "To Be Sponsors" would think twice before investing or advertising on such a website that has no regard to their clientele. This type of business will not last long. There is no sense throwing money away.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory