- Report: #1061336
Report - Rebuttal - Arbitrate
Complaint Review: IN Technologies Inc.
IN Technologies Inc.357 Waterdown Drvie, Apt 5 Fayetteville, North Carolina USA
IN Technologies Inc. live pc expert hi-jacks other web-sites to get access to individuals inquiring about printer downloads Fayetteville North Carolina
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I was searching the web to fix a problem I was having in loading my printer on my computer. I thought that I was looking at information about my Lexmark printer on a Lexmark site. What i thought was Lexmark support but it wasnt it was a compnay called live pc experts. I wanted help installing a printer. They asked to come into my computer via remote desktop so i let them in. Right away straight away they told me my computer was in a critical state and full of viruses which they showed me. They said for the viruses to be taken off i had to pay either $599.99 usd for 5 year software coverage.
They told me with that package that I would receive a free give for upgrading to a higher package. I just started using this computer in May. I found it hard to believe that I received this many virus' in less than a month of use. I paid the the money via Credit card.....well come to find out later....they are scams. I contacted them to close this account and discontinue this service. They stated that they could only refund me $270 of my $600 investment.
I said WHAT? A charge for 100.00 for installation of printer. A charge of $70.00 for technicitian support. A charge of$39.99 charge for cancelling. and a charge of $120 for the "FREE GIFT" which I had not received. At this time I told them I didn't agree with paying for my free gift and hung up. I reported them to my credit card company. Two day later they comtacted me stating that my free gift had been ordered and shipped. I told them I did NOT want it!! They told me I could not cancel as it was a free gift..... What...the.....again I wanted the refund of the free givt.
And in order to get I refund I have to send them an e-mail stating that I agree to their terms of the refund of $270.00 and they will retain 320.00 for services provided. (this includes me paying for the free gift.) I recieved this "free gift" on friday, it has been shipped from Amazon at a cost of $54.07 with Free Shipping......and I end up paying $120.00 for a "free Gift" I don't even want.....DO NOT....I repeat....DO NOT do business with this company!!!!! They have a N.C. Address, but I think it is three to five males working out iof a apratment in India. A total rip off!!!!!
This report was posted on Ripoff Report on 06/22/2013 06:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/IN-Technologies-Inc/Fayetteville-North-Carolina-28314/IN-Technologies-Inc-live-pc-expert-hi-jacks-other-web-sites-to-get-access-to-individual-1061336. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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