• Report: #302434

Complaint Review: INNOVATIVE TAX RELIEF

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  • Submitted: Tue, January 22, 2008
  • Updated: Sat, May 31, 2008

  • Reported By:VAN NUYS California
INNOVATIVE TAX RELIEF
3599 WEST CAHUENGA BLVD. 3RD FLOOR LOS ANGELES, California U.S.A.

INNOVATIVE TAX RELIEF JENNIFER ARNOLD,GRACE CHENG,BETTY HUDSON-CHARGED MONEY & DID NOTHING LOS ANGELES California

*Consumer Suggestion: all are a ripoff

*Consumer Suggestion: Innovative Tax is now PROGRESSIVE TAX GROUP don't be fooled

*Consumer Suggestion: Innovative Tax is now PROGRESSIVE TAX GROUP don't be fooled

*Consumer Suggestion: Innovative Tax is now PROGRESSIVE TAX GROUP don't be fooled

*Consumer Suggestion: FILE A MALPRACTICE LAWSUIT AGAINST THEM

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I went to Innovative Tax Relief in June 2007. I was given a verbal commitment by Jennifer Arnold that they would handle an offer in compromise for me, with the IRS. Her assistant, Jocelyn, was present ... as well as a family member of mine.

We agreed to a charge of $3,800.00 in installment payments. My family member helped me to pay. We wanted to use credit cards for some payments & some by cash with a receipt. But there were times where my credit card & my family member's credit card was charged without permission.

From June 2007 to Novemeber 2007, I called many times to see what was being done. I often was told that Jennifer was not available, gone ... etc. I was told that an Ann Nguyen and then a Chris Tierno were to be attorneys assigned to submit my final papers with the IRS.

The final payment of the installment was made October 5, 2007. I revceived notices from the IRS in November. I finally was able to reach Jennifer Arnold, who told me to fax them to her and not to worry ... that she is handling everything. I did fax everything & have fax confirmations.

I called Innovative Tax Releif again on December 21, 2007 and was told by the operator that I then was assigned to a Betty Hudson. I was told she worked for Innovative Tax Relief. She seemed frantic that I fax her power of attorney to avoid any levy or lien. I told her of Jennifer Arnold's verbal commitment of what was supposed to have been getting done but she refused to discuss her at all. I felt under durest to fax the power of attorney to avoid any further problem with the IRS.
The weekend before Christmas I researched this company and people and discovered many complaints here, on Ripoff Report and many complaints with the Better Business Bureau (with an "F" rating). I also discovered that Betty Hudson does not work for Innovative Tax Relief ... she works for a completely different tax company. All my private files were sent to her without my knowledge or permission.

In the days after Christmas, I revoked all power of attorney for this company and its people and had to contact the IRS myself to see what was happening.

Nothing was done - only 2 phone calls in 6 months were made. That is all. No offer in compromise (form 656) was ever filed - nor was any other forms.

I have been trying to cooperate with the IRS - and see what I can do. I have been filing complaints.

Today, I found out that my Social Security Disability check has been levied. It's a mess - and I have to try to fix it.

I want a full refund and I wish that this company could be investigated, legally. If someone from the legal profession wishes to contact me, I would be more than happy to work with them.

In close, this company makes verbal commitments of what they will do. They charge a fee and get paid. They tell the individuals that hire them not to contact the IRS and to stop making payments because they are handling it. They lie. They do nothing. Time passes and the individuals that paid them for a service gets nothing but extreme problems & stress. And these individuals are left scrambling to get their money back and they are left in an entaglement with the IRS to explain and work out an agreement. This Innovative Tax Relief is doing this to a lot of people and it's not right.

E.W.
VAN NUYS, California
U.S.A.

This report was posted on Ripoff Report on 01/22/2008 05:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/INNOVATIVE-TAX-RELIEF/LOS-ANGELES-California-90068/INNOVATIVE-TAX-RELIEF-JENNIFER-ARNOLDGRACE-CHENGBETTY-HUDSON-CHARGED-MONEY-DID-NOTHING-302434. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

all are a ripoff

AUTHOR: Nancy - (U.S.A.)

ALL those so called tax relief firms are ripoffs. In the first place, it does not cost $3500 do do an OIC. YOu would ahve been better off dealing wiht the IRS yourself and sending them the money, that way you would not be in so much trouble. And the IRTS will probaly NOT approve an OIC because they wouold say that if you had $3500 to pay those scammers, then you have the money to pay your taxes. I have a degree in accounting and am NOT affraid of the IRS. I could ahve done the process for you for a hell of a lot less and the job would have gotten done. These tax relief firms leead people to believe that they can get you an OIC, when in reallity, they can not. The IRS only accepts a very small percentage of the OIC's and it does not matter who submits it. Next time, pay your taxes.
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#2 Consumer Suggestion

Innovative Tax is now PROGRESSIVE TAX GROUP don't be fooled

AUTHOR: Annonymous - (U.S.A.)

Innovative Tax Relief assumed the name Progressive Tax Group in sept. 2007. The are operating under a new name with the same employees. Grace Cheng Esq.,Betty Hudson, are the same people working on the cases but Janett Mata the is NOT AN ENROLLED AGENT. When she calls the IRS she assumes to be GRACE CHENG. This "new company" is taking care of their new name and responding to the BBB complaints promptly. They claim that they are located in San Francisco but they are located in CALABASAS, CA. The attorney's and Enrolled agents to work on the client cases but the problem is the tax analyst that take the calls are sales people that have to meet a quota every month.

This company is looking only to get your money and do little to no work if possible. You can prove that they are one and the same by calling 323-785-1140 which is the registered number for Innovative Tax Relief with the BBB and just ask if it Progressive Tax Group. Be ware the sales people do not use their real names.
IF YOU ARE AN INNOVATIVE TAX RELIEF CLIENT AND YOU WANT A REFUND JUST TELL THEM THAT YOU KNOW THAT THEY ARE PROGRESSIVE TAX GROUP. MAKE SURE YOU LOCATE THE BBB IN SAN FRANCISCO AS WELL AS IN THE LOS ANGELES COUNTY.
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#3 Consumer Suggestion

Innovative Tax is now PROGRESSIVE TAX GROUP don't be fooled

AUTHOR: Annonymous - (U.S.A.)

Innovative Tax Relief assumed the name Progressive Tax Group in sept. 2007. The are operating under a new name with the same employees. Grace Cheng Esq.,Betty Hudson, are the same people working on the cases but Janett Mata the is NOT AN ENROLLED AGENT. When she calls the IRS she assumes to be GRACE CHENG. This "new company" is taking care of their new name and responding to the BBB complaints promptly. They claim that they are located in San Francisco but they are located in CALABASAS, CA. The attorney's and Enrolled agents to work on the client cases but the problem is the tax analyst that take the calls are sales people that have to meet a quota every month.

This company is looking only to get your money and do little to no work if possible. You can prove that they are one and the same by calling 323-785-1140 which is the registered number for Innovative Tax Relief with the BBB and just ask if it Progressive Tax Group. Be ware the sales people do not use their real names.
IF YOU ARE AN INNOVATIVE TAX RELIEF CLIENT AND YOU WANT A REFUND JUST TELL THEM THAT YOU KNOW THAT THEY ARE PROGRESSIVE TAX GROUP. MAKE SURE YOU LOCATE THE BBB IN SAN FRANCISCO AS WELL AS IN THE LOS ANGELES COUNTY.
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#4 Consumer Suggestion

Innovative Tax is now PROGRESSIVE TAX GROUP don't be fooled

AUTHOR: Annonymous - (U.S.A.)

Innovative Tax Relief assumed the name Progressive Tax Group in sept. 2007. The are operating under a new name with the same employees. Grace Cheng Esq.,Betty Hudson, are the same people working on the cases but Janett Mata the is NOT AN ENROLLED AGENT. When she calls the IRS she assumes to be GRACE CHENG. This "new company" is taking care of their new name and responding to the BBB complaints promptly. They claim that they are located in San Francisco but they are located in CALABASAS, CA. The attorney's and Enrolled agents to work on the client cases but the problem is the tax analyst that take the calls are sales people that have to meet a quota every month.

This company is looking only to get your money and do little to no work if possible. You can prove that they are one and the same by calling 323-785-1140 which is the registered number for Innovative Tax Relief with the BBB and just ask if it Progressive Tax Group. Be ware the sales people do not use their real names.
IF YOU ARE AN INNOVATIVE TAX RELIEF CLIENT AND YOU WANT A REFUND JUST TELL THEM THAT YOU KNOW THAT THEY ARE PROGRESSIVE TAX GROUP. MAKE SURE YOU LOCATE THE BBB IN SAN FRANCISCO AS WELL AS IN THE LOS ANGELES COUNTY.
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#5 Consumer Suggestion

FILE A MALPRACTICE LAWSUIT AGAINST THEM

AUTHOR: Zc - (U.S.A.)

There are certain procedures that they had to follow and do as your representatives before the IRS and State. Those power of attorneys are legally binding, until revoked. If your representatives did not file an appeals for you or missed certain deadlines you can file a lawsuit for malpractice. If the IRS levied your account or sent a notice of intent to levy and your representatives did not file an appeal on your behalf, that's neglect.
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