- Report: #69554
Report - Rebuttal - Arbitrate
Complaint Review: INSIGHT COMMUNICATIONS
INSIGHT COMMUNICATIONS4701 Commerce Crossing Dr. LOUISVILLE, Kentucky U.S.A.
INSIGHT COMMUNICATIONS ripoff ..INSIGHT IS WHAT YOU NEED BEFORE YOU SUBSCRIBE AND EXCELLENT COMMUNICATION SKILLS LOUISVILLE Kentucky
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I also have expierenced paying for an older service which they can find information for me to pay even with the reciept that is 4 yrs. old and they cant even get back with me to discuss why I have a payment receipt that they gave to solve this problem, instead of telling me that it was threw the old computor system they had but they can find and tell me I owe them and if I don't pay my service I have now which is one apartment and 1 house of serviceing old will be disconnecetd.
I know for a fact that you half to pay the whole balance of an old service in order to get another turned on for new serviceing.
I have contacted them and talked to several customer service reps which are just as sorry as ther company. I have expirenced a disconnect also after I payed for my service a so called accident which was a week later turned back on with no reimbursement at this time.I feel I have made a payment for a service that has already been paid for twice until the go to Shelbyville, Ky to look up there micro-film and still cant get compensated without a late notice asking for payment for what they havent adjusted on my recent bill.I GOT TRIPPLED PLAYED!
This report was posted on Ripoff Report on 10/20/2003 12:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/INSIGHT-COMMUNICATIONS/LOUISVILLE-Kentucky/INSIGHT-COMMUNICATIONS-ripoff-INSIGHT-IS-WHAT-YOU-NEED-BEFORE-YOU-SUBSCRIBE-AND-EXCELLEN-69554. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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