• Report: #643290

Complaint Review: INSULA-DOME SKYLIGHTS

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  • Submitted: Wed, September 22, 2010
  • Updated: Wed, December 22, 2010

  • Reported By: Ivy — saint james New York U.S.A.
INSULA-DOME SKYLIGHTS
83 HORSEBLOCK ROAD YAPHANK, New York United States of America

INSULA-DOME SKYLIGHTS SKYLIGHTS ARE CRAP, WARRANTY USELESS, DO NOT BUY YAPHANK, New York

*Consumer Comment: Responding to Insula Dome comment

*REBUTTAL Owner of company: Rebuttal re: Report 643290

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INSULA-DOME MANUFACTURES  AND SELLS SKYLIGHTS THAT HAVE MAJOR PROBLEMS.  THEY DO NOT HONOR THE WARRANTY.  THEY LEAK, THEY WARP, THEY FALL APART........AND IT IS NEVER THEIR PRODUCT..IT IS "YOUR FAULT" AFTER ALL, HOW DARE YOU USE THE SKYLIGHT, HOW DARE YOU OPEN THE SKYLIGHT, HOW DARE YOU USE A SHADE........STAY CLEAR OF ALL INSULA-DOME PRODUCTS. IF YOU HAVING SKYLIGHTS PUT IN YOUR HOME MAKE SURE THEY ARE NOT MADE BY INSULADOME....ASK!!!!!


This report was posted on Ripoff Report on 09/22/2010 01:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/INSULA-DOME-SKYLIGHTS/YAPHANK-New-York-11980/INSULA-DOME-SKYLIGHTS-SKYLIGHTS-ARE-CRAP-WARRANTY-USELESS-DO-NOT-BUY-YAPHANK-New-York-643290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Responding to Insula Dome comment

AUTHOR: Zeeez - ()

Dear Linda,
We installed your skylights in our home in 2007, a total of 16 skylights of various sizes, including 3 motorized.
Most of the skylights leaked, 2 of the 3 motorized ones broke (mechanism broke)
We tried to call for service appointments and service calls on many occasions, promised service.
No one showed up. We still have many issues.
Recommendation to consumers, do not support this company, they do not stand behind their products.
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#2 REBUTTAL Owner of company

Rebuttal re: Report 643290

AUTHOR: Linda - (United States of America)

This internet report was just brought to our attention (we do not scan these sites) and we would like to assist you if you are still having problem with your shade or skylight. Was a serviceman of ours at your house? If not give a chance to fix your problem. If a service man was there and your problem still exist we will have him return to your house Ivy. Call us at (631) 924-7890.

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