• Report: #1077118

Complaint Review: INTEGRITY ALARMS

  • Submitted: Mon, August 19, 2013
  • Updated: Mon, August 19, 2013

  • Reported By: njemj50 — Lake Placid New York
INTEGRITY ALARMS
140 E Commonwealth Ave, #102 Fullerton, California USA

INTEGRITY ALARMS - ADT AGENT BUYER BEWARE - CHECK OUT THIS COMPANY BEFORE SIGNING CONTRACT! Fullerton California

*Author of original report: ADT RESPONSE

*Author of original report: REPLY TO ANDREW, ADT

*UPDATE Employee: ADT Corporate Customer Relations

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This is one of the worst security companies aligned with ADT. They use bait and switch contracts, they do not honor the federal regulations allowing the consumer 3-days to cancel, they do not completely fill out the contracts properly, and they continue to deduct payments when they have been ordered to stop legally. Buyers BEWARE - you are dealing with a business that is not honest and reputable if you deal with Integrity Alarms in Fullerton, California. Check out their Better Business Bureau rating & check the ratings of ADT before signing on the dotted line.


This report was posted on Ripoff Report on 08/19/2013 01:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/INTEGRITY-ALARMS/Fullerton-California/INTEGRITY-ALARMS-ADT-AGENT-BUYER-BEWARE-CHECK-OUT-THIS-COMPANY-BEFORE-SIGNING-CONTRAC-1077118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

ADT RESPONSE

AUTHOR: njemj50 - ()

ADT did the honorable thing and refunded all of my money charged by Integrity Alarms. Integrity Alarms, however, did not offer to help with this problem or refund any money. To the best of my knowledge, they are still operating with dishonesty and should not be trusted. ADT, however, did step up to do the right thing. Thank you, ADT!

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#2 Author of original report

REPLY TO ANDREW, ADT

AUTHOR: njemj50 - ()

Andrew, thank you for your response. I have emailed you as requested. My husband has contacted ADT corporate two times by phone, and even though they said they would assist us with our complaint, we have not heard back from anyone. It has been approximately a month since our last phone call. This particular incident occured in Glen Ridge, New Jersey. Thank you for any assistance you may be able to provide.

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#3 UPDATE Employee

ADT Corporate Customer Relations

AUTHOR: ADT Corporate Customer Relations - ()

Good Afternoon, my name is Andrew and I work out of ADT's Corporate Customer Relations office. I am sorry for the trouble you experienced with Integrity Alarms and would like to assist you further. Please email us your contact information to CustomerConcerns@adt.com and we will reach out to help. Thank you. -Andrew

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