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  • Report: #56170

Complaint Review: INTERNET TREASURE CHEST

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  • Submitted: Thu, May 08, 2003
  • Updated: Tue, July 01, 2003

  • Reported By:Solon Iowa
INTERNET TREASURE CHEST
6960 EASTGATE BLVD. LEBANON, Tennessee U.S.A.

INTERNET TREASURE CHEST MERCHANT ACCOUNT NEVER CANCELLED. STILL PAYING FOR IT consumer rip-off fraud LEBANON Tennessee

*REBUTTAL Individual responds: I too am STILL being billed by ITC!! Long after refund!

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In October of 2002, I started up a Merchant Account with ITC, only to immediately change my mind, wanting more time to look over the paperwork and make a decision. To this day, the merchant account has not been cancelled by the company. They admit to getting what is termed in their company as a "3 day cancel" but never cancelled it. Since that time, up to this day, I have had $210.00 taken out of my bank account because of their screw-up. Am STILL trying to get to the right person to get it cancelled.

Jaimie
Solon, Iowa
U.S.A.

This report was posted on Ripoff Report on 05/08/2003 07:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/INTERNET-TREASURE-CHEST/LEBANON-Tennessee-37090/INTERNET-TREASURE-CHEST-MERCHANT-ACCOUNT-NEVER-CANCELLED-STILL-PAYING-FOR-IT-consumer-ri-56170. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Individual responds

I too am STILL being billed by ITC!! Long after refund!

AUTHOR: Diane - (U.S.A.)

Back in May of 2001, I ordered the ITC basic package and even went so far as to set up the website, but never really put any thought into it. Within a week, I realized it was a waste and I should get a refund, which the operator processed for me. They gave me a confirmation number, I sent back the package, I received the check, when no one instructed me of anything further to be done, I figured all was hunky dory. WRONG!

The company tried to charge my credit card $276, which naturally did NOT work because I have luickily switched banks. They phoned me at work (as a "courtesy" before referring it to collections, which I'm sure they phrased that way because it's illegal to make a collections call to a person's place of business) and told me they expected me to pay $276 because I didn't e-mail the company and tell them to disconnect the website. !!!!

You can guess what I told THEM.
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