INTOUCH VOIP FRAUD ALERT...Unauthorized Charges debited Wilmington , Delaware

Found ACH Debit of $39.95 on my bank account today for this company which website says they are internet type home phone service which I have never signed up for.. Attempted to call for many hours but at first, it would just hang up. After a few hrs someone actually answered just saying "hello" , I began askign about the company and was told they are just the 3rd party customer service line, but asked for my name...she was then able to verify all of my info including bank account, home address and email address..she stated they were like Skype and that I signed up for a 90 day free trial (couldnt tell me where I would have done so) but preceeded to tell me that I "could" have signed up by making "any" type of online purchase 90 days ago. She really couldnt say much more...I know for a FACT that I didnt set this up, but I did tell her to cancel the account and filed a dispute with my bank...somehow some way these people are getting peoples information...sad