- Report: #473390
Report - Rebuttal - Arbitrate
Complaint Review: IOLO Technologies
IOLO Technologies7470 North Figueroa Street Los Angeles, California U.S.A.
IOLO Technologies - Invalidated my license due to system error and will NOT help to get it back. Los Angeles California
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I did this. Same error. And on the website, it said that their problem had been resolved and that restarting your IOLO would do the trick. It didn't. Neither did uninstalling and reinstalling. I emailed them asking for someone to call ME as it was THEIR error and it wasn't exactly fair that i was paying for something that they themselves caused. Days passed with no response.
I finally got an email telling my my account was OK. It wasn't. Every email that I send them asking for them to call me is answered with instructions on how to download and install their product and assurance that my account is OK. I have been a customer for years, but this is the end. I will not renew and will NEVER purchase another IOLO product. I will do my best to disuade any and all people from giving this company any money, which they obviously do not appreciate.
This report was posted on Ripoff Report on 07/25/2009 08:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/IOLO-Technologies/Los-Angeles-California-90041/IOLO-Technologies-Invalidated-my-license-due-to-system-error-and-will-NOT-help-to-get-it-473390. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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