- Report: #1072922
Report - Rebuttal - Arbitrate
Complaint Review: IOS TEL
IOS TELSan Antonio, Texas USA
IOS TEL Excessive phone charge San Antonio Texas
*General Comment: welcome to texas
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May 9 - 12 my wife and I camped at Twin Lakes State Park, outside Farmville Va. There is no cell phone service due to the size of the park. I needed to talk to my granddaughter who was graduation from Longwood Univ in Farmville. Seeing a pay phone near the park office , I tried to call from there. The call was 60 cents. However the phone wouldn't accept coins, so I used a credit card. The call wasn't answered. I was surprised when I received my credit card statement that I was charged $ 23.93. Especially since the call never went thru. I called their customer service and was informed that the call lasted 3 minutes. How? It wasn't answered. The customer service rep imediately gave me a refund of $7.17. but wouldn't cancel the charge. I know Texas law is very loose on these matters, however a markup of $23.63 is way over the top.
This report was posted on Ripoff Report on 08/04/2013 09:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/IOS-TEL/San-Antonio-Texas/IOS-TEL-Excessive-phone-charge-San-Antonio-Texas-1072922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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