- Report: #936430
Report - Rebuttal - Arbitrate
Complaint Review: IOS Telcom
IOS TelcomSan Antonio, Texas United States of America
IOS Telcom ILD Teleservices I was charged over $70 for making a 5 minute phone call from the hospital. I was never told about extra fees and cgarges, only that it would be .36 for the first min. and .18 for one minute each after San Antonio, Texas
I used my credit card to make a couple of phone calls. I had maybe $2 on my card. Before placing the call, I was told by an auto teller that the cost would be .36 for the first minute and then .18 every minute after that.
I was NEVER informed of any extra charges or fees which are outrageous, once I spoke to the lady about these charges.
She offered to refund very little of the total of $70 that were charged for these calls, which one was under one minute long, and another, I got voice mail. I was told I also had a 5 minute call and was charged $31.48 for that one.
What a ripoff. they never informed me of extra charges or fees, just what I stated about. I would have NEVER used it if I was informed of this information.
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This report was posted on Ripoff Report on 09/03/2012 07:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/IOS-Telcom/San-Antonio-Texas-98229/IOS-Telcom-ILD-Teleservices-I-was-charged-over-70-for-making-a-5-minute-phone-call-from-t-936430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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