• Report: #172245

Complaint Review: IPA - IBA Aka IPA-IBA

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  • Submitted: Wed, January 18, 2006
  • Updated: Mon, March 20, 2006

  • Reported By:Berkeley California
IPA - IBA Aka IPA-IBA
Barclay Blvd Buffalo Grove, Illinois United States of America

REVIEW: IPA commitment to 100% customer satisfaction, IPA - International Profit Associates implemented strategic changes to insure clients business success, focusing on finding ways to help small & medium size companies make improvements to both their short-term and longer-term profitability & creating a secure future. Buffalo Grove Illinois
*UPDATE: Ripoff Report REVIEW - International Profit Associates recognized by Rip-off Report Corporate Advocacy Program as a safe business service - IPA pledges to always resolve any issues, feel safe, confident & secure when doing business with IPA

*Consumer Suggestion: Same thing

*Author of original report: IPA-IBA called again

*Author of original report: IPA-IBA called again

*Author of original report: IPA-IBA called again

*Author of original report: IPA-IBA called again

*Author of original report: IPA-IBA stayed away, thank goodness

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SPECIAL UPDATE June 19th 2012: International Profit Associates IPA remains committed to 100% customer satisfaction and has drastically improved their business processes over the years to better serve their customers. International Profit Associates - IPA is truly dedicated to making sure ALL customers are happy with their coverage. International Profit Associates continues to show customer service is of the utmost importance and they currently have no complaints!

To date, International Profit Associates - IPA has addressed and resolved all reported complaints, which have always been resolved to the complete satisfaction of their customers. International Profit Associates - IPA proves to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program, as a Verified Safe Business. Over time and since becoming a member, International Profit Associates IPA has remained actively engaged and improving the way they address customer service complaints. Rip-off Report has confirmed that International Profit Associates is no fraud, is not a scam and is of the highest integrity. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever International Profit Associates IPA remains committed to customer satisfaction and gets our top Verified Safe endorsement.
 International Profit Associates -  IPA is Rip-off Report Verified

Rip-off Report REVIEW:

Editor's UPDATE: Positive Rating and Recognition has been given to IPA International Profit Associates for its Commitment to Excellence in customer service.

Rip-off Report's review of IPA uncovers an ongoing commitment to total client satisfaction. This means that clients can expect the company will always work towards finding a mutually satisfactory resolution to any complaints or concerns, more importantly IPA is concerned with the new growth and success of their clients business and, IPA is listening carefully to what its clients are saying. After all, when becoming creative to make things better, making changes for the benefit of the business sometimes comes hard like any good lesson.

One top executive of the company stated to Ripoff Report, that IPA's corporate philosophy is based on the premise that IPA will advance itself through first advancing its clients. Their process starts by identifying what clients want, then reinforcing and continuing with its work, which ultimately leads to Client Company Life Cycle Management - what clients needs as they grow from start-up to maturity continuing through exit strategy and retirement for the business owner.

Ripoff Report has confirmed that IPA's approach to business includes a total corporate quality assessment. The result of which, leads to continual dedication to quality operations, client and employee relations, and innovation management. Ripoff Report was pleased to learn that the company's past and current approach to business is focused on its pledge to total commitment towards client satisfaction.

It is our opinion that large and small business owners can feel confident in the fact that IPA has worked with thousands of businesses in Canada and the United States. They are a full business development company and innovators in their field and have successfully helped thousands of businesses by providing new and innovative ideas and solutions for almost every type of business imaginable.

IPA recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Report's Investigation IPA has made organizational changes allowing their clients a more streamlined approach to problem resolution and a total overall commitment to customer experience.

In summary, after our review, which included discussions with IPA Senior Management, Rip-off Report is convinced that the company has been and is committed to quality delivery of services resulting in total client satisfaction.

Read more about IPA International Profit Associates Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED

===================== IPA - IBA, International Profit Association Integrated Business Analysis Hi Pressure Scam consulting attempt - Don't be fooled. Buffalo Grove Illinois

Watch out for IPA-IBA's slick high-pressure sales.

I received a cold call yesterday which I thought was a call referred by a business acquaintance. The IPA-IBA caller arranged for a "Senior Area Manager" to come to my office today to explain how they could help my small business. I looked up their (very professional-looking) website while on the phone and agreed to the visit.

She came and gave a decent enough presentation to get me to sign up for a consultant to visit to do a one-day lookover of our business and to make suggestions for $350. I signed the agreement which clearly stated that I owed the money only on the satisfactory completion of the initial report. That seemed okay.

I next looked on the web and found a link to a June 2000 article from INC. Magazine that was very negative and exposed the methods that IPA-IBA uses. Thank you INC. The article was right about their scamming methods.

I also found a link to a Rip-Off.com report that was submitted on 1-2-06 by a former employee warning us of the company's problems. Thank you for reporting.

In less than an hour, I called IPA-IBA to cancel the consultant's visit, and I was transferred to a skillful harrasser who called me back 4 times in the next half-hour to say that IPA already (in 45 minutes, right!) had a consultant on the way by air. He changed his approach many times and said that I would have to pay the $350 anyway. I have never had to contend with such a high pressure salesman before. At least I was prepared by the articles.

I followed-up my cancellation with a fax. We'll see what happens...

A Berkeley, California
U.S.A.

This report was posted on Ripoff Report on 01/18/2006 04:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/IPA-IBA-Aka-IPA-IBA/Buffalo-Grove-Illinois-60089/REVIEW-IPA-commitment-to-100-customer-satisfaction-IPA-International-Profit-Associate-172245. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 6Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Same thing

AUTHOR: Bruce - (U.S.A.)

Allen, I too, was contacted by IPA. The initial appointment was set up, but canceled an hour later after a little research was done on this company. I phoned and faxed the sameday.

We STILL recieve phone calls from this company several times a week. I just do not know how to stop the bs.
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#2 Author of original report

IPA-IBA called again

AUTHOR: Allan - (U.S.A.)

An IPA guy called this morning to try to make an appointment. I told him about the business practices that were mentioned on the web as my reason for cancelling any contact with their company.

I asked the man to "never call me again" to which he responded cheerfully "I'll call you on Monday."

Too bad that he is paid to bother people...
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#3 Author of original report

IPA-IBA called again

AUTHOR: Allan - (U.S.A.)

An IPA guy called this morning to try to make an appointment. I told him about the business practices that were mentioned on the web as my reason for cancelling any contact with their company.

I asked the man to "never call me again" to which he responded cheerfully "I'll call you on Monday."

Too bad that he is paid to bother people...
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#4 Author of original report

IPA-IBA called again

AUTHOR: Allan - (U.S.A.)

An IPA guy called this morning to try to make an appointment. I told him about the business practices that were mentioned on the web as my reason for cancelling any contact with their company.

I asked the man to "never call me again" to which he responded cheerfully "I'll call you on Monday."

Too bad that he is paid to bother people...
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#5 Author of original report

IPA-IBA called again

AUTHOR: Allan - (U.S.A.)

An IPA guy called this morning to try to make an appointment. I told him about the business practices that were mentioned on the web as my reason for cancelling any contact with their company.

I asked the man to "never call me again" to which he responded cheerfully "I'll call you on Monday."

Too bad that he is paid to bother people...
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#6 Author of original report

IPA-IBA stayed away, thank goodness

AUTHOR: Allan - (U.S.A.)

Thanks again, Rip-off Report users. I am glad that I demanded by phone and in writing that no consultant show up today.

Fortunately no one did show up even though the IPA rep on the phone claimed that he had already had someone IN THE AIR on the way to my office. This was in spite of the fact that the woman who visited our office claimed that they would send someone local so there would be no travel expenses, just the $350 for the consultation. Strangely, the IPA guy on the phone also kept saying there would be "no risk, you only pay if you are satisfied with the work," while at the same time demanding that I agree to pay the $350 anyway. WRONG!!!!

Other reports on this site now make sense to me because the "contract" for "only" $350 was open-ended for travel expenses that were not covered by the satisfaction clause. The clever "contract" is probably why these folks are still operating.

Don't let any of these folks in your door or you may have bills that you actually owe!

My lesson learned today is to NOT respond to ANY solicitation from ANY source. Ask for referrals from trusted friends.
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