• Report: #66072

Complaint Review: IPA-IBA & IPA A&I

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  • Submitted: Thu, August 21, 2003
  • Updated: Thu, August 21, 2003

  • Reported By:raleigh North Carolina
IPA-IBA & IPA A&I
1250 Barclay Blvd Buffalo Grove, Illinois U.S.A.

INVESTIGATION: IPA commitment to 100% customer satisfaction, IPA - International Profit Associates implemented strategic changes to insure clients business success, focusing on finding ways to help small & medium size companies make improvements to both their short-term and longer-term profitability & creating a secure future. Buffalo Grove Illinois
*UPDATE: Rip-off Report Investigation - International Profit Associates recognized by Rip-off Report Corporate Advocacy Program as a safe business service - IPA pledges to always resolve any issues, feel safe, confident & secure when doing business with IPA

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Rip-off Report Investigation:

Editor's UPDATE: Positive Rating and Recognition has been given to IPA International Profit Associates for its Commitment to Excellence in customer service.

Rip-off Report's investigation of IPA uncovers an ongoing commitment to total client satisfaction. This means that clients can expect the company will always work towards finding a mutually satisfactory resolution to any complaints or concerns, more importantly IPA is concerned with the new growth and success of their clients business and, IPA is listening carefully to what its clients are saying. After all, when becoming creative to make things better, making changes for the benefit of the business sometimes comes hard like any good lesson.

One top executive of the company stated to Rip-off Report, that IPA's corporate philosophy is based on the premise that IPA will advance itself through first advancing its clients. Their process starts by identifying what clients want, then reinforcing and continuing with its work, which ultimately leads to Client Company Life Cycle Management - what clients needs as they grow from start-up to maturity continuing through exit strategy and retirement for the business owner.

Rip-off Report has confirmed that IPA's approach to business includes a total corporate quality assessment. The result of which, leads to continual dedication to quality operations, client and employee relations, and innovation management. Rip-off Report was pleased to learn that the company's past and current approach to business is focused on its pledge to total commitment towards client satisfaction.

It is our opinion that large and small business owners can feel confident in the fact that IPA has worked with thousands of businesses in Canada and the United States. They are a full business development company and innovators in their field and have successfully helped thousands of businesses by providing new and innovative ideas and solutions for almost every type of business imaginable.

IPA recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Report's Investigation IPA has made organizational changes allowing their clients a more streamlined approach to problem resolution and a total overall commitment to customer experience.

In summary, after our investigation, which included discussions with IPA Senior Management, Rip-off Report is convinced that the company has been and is committed to quality delivery of services resulting in total client satisfaction.

Read more about IPA International Profit Associates Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

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NOW TO THE ORIGINAL REPORT THAT WAS FILED
=====================

IPA-IBA & IPA A&I figures out how much cash you have immediately available, then finds a way to take it Buffalo Grove Illinois

A humorous prose as it pertains to their promise of "selling your business".

The procedure - in a twisted and incredibly dishonest way - is actually brilliant. Their objective is quite simple: determine how much cash is immediately available and talk you into handing it to them - that's it!

The phone call - for few hundred we'll look at your books and present a proposal with a plan to sell your business within the next few months.

The proposal and subsequent promise - there is high demand in your industry - it will cost you X thousand up front to prepare the documents and determine the true value of your company. Don't worry, the upfront money will be credited against our commission/fee for selling it which is typically 5% of sales price. One month, we'll have the documents in place in you will be on the market. The sooner it's sold the more profit both you and I make. Can I see a draft of the agreement between you and I - "Oh, no, each one is unique". Makes sense, lets go.

The agreement document - Holy S!!!, I can't agree to those terms, are they even legal? Can we change articles 1,5, 7, 9, etc? "Oh, no, this is the standard document..."But wait, what about the money already paid that was to be credited against your sales fee and how did 5% become 10%? "We are a different entity than the group you dealt with before and this is our standard contract and these are our standard terms - now lets make some money" WAIT - I need my attorney to look at this - "our attorneys have already looked at it and if we get legal involved we'll be months and your buyers will have moved on. But, what about the 5% vs 10% and the upfron...."wait - I got a buyer on the line - quick sign it and fax it back"

Anyone thinking seriously of working with this company still? At least do yourself a favor then - INVEST IN A LARGE JAR OF VASOLINE FIRST - cuz when they are done with you, you will be walking kinda funny - at least it won't hurt as much while they are "doing it to you"!!

Joe
or Joanne, North Carolina
U.S.A.

This report was posted on Ripoff Report on 08/21/2003 10:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/IPA-IBA-IPA-AI/Buffalo-Grove-Illinois/INVESTIGATION-IPA-commitment-to-100-customer-satisfaction-IPA-International-Profit-As-66072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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