- Report: #168864
Report - Rebuttal - Arbitrate
Complaint Review: IPA-IBA PROFIT ASSOC
IPA-IBA PROFIT ASSOC1250 BARCLAY BLVD BUFFALO GROVE, Illinois U.S.A.
INVESTIGATION: IPA commitment to 100% customer satisfaction, IPA - International Profit Associates implemented strategic changes to insure clients business success, focusing on finding ways to help small & medium size companies make improvements to both their short-term and longer-term profitability & creating a secure future. Buffalo Grove Illinois
*UPDATE: Rip-off Report Investigation - International Profit Associates recognized by Rip-off Report Corporate Advocacy Program as a safe business service - IPA pledges to always resolve any issues, feel safe, confident & secure when doing business with IPA
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Editor's UPDATE: Positive Rating and Recognition has been given to IPA International Profit Associates for its Commitment to Excellence in customer service.
Rip-off Report's investigation of IPA uncovers an ongoing commitment to total client satisfaction. This means that clients can expect the company will always work towards finding a mutually satisfactory resolution to any complaints or concerns, more importantly IPA is concerned with the new growth and success of their clients business and, IPA is listening carefully to what its clients are saying. After all, when becoming creative to make things better, making changes for the benefit of the business sometimes comes hard like any good lesson.
One top executive of the company stated to Rip-off Report, that IPA's corporate philosophy is based on the premise that IPA will advance itself through first advancing its clients. Their process starts by identifying what clients want, then reinforcing and continuing with its work, which ultimately leads to Client Company Life Cycle Management - what clients needs as they grow from start-up to maturity continuing through exit strategy and retirement for the business owner.
Rip-off Report has confirmed that IPA's approach to business includes a total corporate quality assessment. The result of which, leads to continual dedication to quality operations, client and employee relations, and innovation management. Rip-off Report was pleased to learn that the company's past and current approach to business is focused on its pledge to total commitment towards client satisfaction.
It is our opinion that large and small business owners can feel confident in the fact that IPA has worked with thousands of businesses in Canada and the United States. They are a full business development company and innovators in their field and have successfully helped thousands of businesses by providing new and innovative ideas and solutions for almost every type of business imaginable.
IPA recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Report's Investigation IPA has made organizational changes allowing their clients a more streamlined approach to problem resolution and a total overall commitment to customer experience.
In summary, after our investigation, which included discussions with IPA Senior Management, Rip-off Report is convinced that the company has been and is committed to quality delivery of services resulting in total client satisfaction.
Read more about IPA International Profit Associates Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
IPA-IBA PROFIT ASSOC DECEPTIVE SHARKS, TO QUICK, DON'T GIVE ENOUGH TIME TO THINK THINGS THROUGH, THEY SHOULD TARRGET 6 FIGURE CORP OR THOSE THAT CAN ABSORB SOME LOSSES RIPOFF BUFFALO GROVE Illinois
THIS POOR EXCUSE FOR A SELF PROCLAIMED WELL OIL MACHINE REALLY SHOULD DO MORE HOMEWORK ON WHO THEY HOOK. NOT EVERY SMALL MOM & POP OPERATION CAN FIT THEIR MOLD. THEY PROBABLY HAVE HELPED LOTS OF COMPANIES, BUT THERE ARE SOME COMPANIES THAT COULD NOT BE HELPED. IPA SHOULD SLOW DOWN A LITTLE AND TREAT SMALL OPERATIONS WITH A LOT MORE RESPECT AND NOT ANOTHER CASH FLOW CANDIDATE. LETS FACE IT THEY ARE IN BUSINESS TO MAKE MONEY TOO, AND ARE NOT OUT THERE DOING THIS OUT OF THE GOODNESS OF THEIR HEARTS. JOHN BURGESS (FOUNDER) IS A PHOTO OP KING. THIS MAN NEEDS TO BE MORE IN TOUCH WITH THE LITTLE COMPANIES THAT ARE FEEDING HIS VICES & HABITS. SHAME ON YOU JOHN BURGESS BUT THEN CONGRATS ON COVERING ALL YOUR TRACKS.
I AM THE OWNER OF A 5 EMPLOYEE SHOP IN PHILADELPHIA STUGGLING JUST LIKE HALF THE SMALL BUSINESSES IN THE US ARE. AN IPA REP CAME TO MY DOOR CLAIMING SHE HAD AN APPOINTMENT, WHICH I NEVER MADE BUT GAVE HER THE BENEFIT OF THE DOUBT. SHE GAVE HER PITCHES. AND AGAINST MY BETTER JUDGEMENT I FELL FOR IT SHE THEN PROCEEDED TO TELL ME THAT ANOTHER REP WOULD FOLLOW UP IN THE NEXT COUPLE OF DAYS. THAT REP. WAS AT MY DOOR THE FOLLOWING MORNING AND SPENT 4 HOURS CONVINCING ME THAT IPA WOULD SOLVE ALL OF MY PROBEMS FOR IN EXCESS OF 40,000.00 USD OVER THE PERIOD OF 4 CONSULTATIONS. AND ALSO HIS FEE WAS 650.00. I DID NOT HAVE A GOOD FEELING BUT PROCEDED ANY WAY. I REALLY DID NOT HAVE ENOUGH TIME TO DO ANY HOME WORK TO INVESTIGATE THE INTEGRITY OF THIS COMPANY I JUST TRUSTED THEM TO MUCH.
THEY SENT TWO REPS. OUT TWO DAYS LATER AND THEY WENT RIGHT TO WORK AFTER INTERVIEWING ME FOR A COUPLE OF HOURS THIS WENT ON FOR AN ENTIRE WEEK THEY NEVER TOLD ME I WOULD BE SPENDING MOST OF MY VALUBLE TIME WITH THEM. AFTER THEY WERE DONE I WAS HANDED AN INVOICE FOR 10,000.00 WHICH WAS SUPPOSED TO BE PAYED UPON RECEIPT. I TOLD THEM I DID NOT HAVE THE MONEY TO PAY THEM WHICH AFTER BEING IN MY BOOKS ALL WEEK THEY ALREADY KNEW. THEY CONTACTED A REP AT IPA AND AGGREED ON THREE SEPERATE CHECKS POST DATED.
BEFORE THE TWO REPS LEFT MY PLACE I WAS ALSO OBLIGATED TO PAY FOR THEIR EXPENSES AND WROTE THEM A CHECK FOR THAT TOO.
I ALSO TOLD ONE OF THE REPS TO LET IPA KNOW NOT TO DEPOSIT THE FIRST CHECK FOR 5 DAYS BECAUSE THERE WOULD NOT BE ENOUGH TO COVER IT. 2 DAYS LATER I GOT A CALL FROM MY BANK TELLING ME I WAS OVER DRAWN. I HAVE NEVER I 20 YEARS HAVE EVER BEEN OVERDRAWN. IPA DOES NOT KNOW HOW TO FOLLOW INSTRUCTIONS THEY ARE MORE CONCERNED IN PUTTING THE MONEY IN THE BANK. THAT WAS NOT THE ONLY TIME THEY DID THIS. I HAD THREE OTHER INCIDENTSOF DIAGREEMENTS BUT IT WAS VERY ONE SIDED IT WAS MY FAULT FOR TRUSTING THESE F..ING NIT WITS.
BEFORE THEY DEPOSITED THE FINAL CHECK I CALLED MY BANK AND PUT A HOLD ON IT. THE NEXT DAY IPA'S LAW DEPT FAXED ME A INSIGHTFUL LETTER ON THE PRACTICES OF CHECK STOPPING. I CONCEDED AND RELEASED THE CHECK. AFTER CONSULTING WITH THREE ACCOUNTING FIRMS THEY IN SHORT TOLD ME THAT ALL THEY (IPA) DID FOR ME WAS PRODUCE A CASH FLOW CHART WHICH COULD BE DONE IN LESS THAN A DAY,PROVIDED THAT MY BOOKS WERE IN GOOD ORDER WHICH THEY WERE. IPA IN MY OPINION MISLEAD ME AND TOOK ADVANTAGE OF MY SHORT COMINGS.
FROM THE START IF THE REP THAT FIRST CAME TO MY DOOR WAS HONEST AND NOT TOLD ME THAT SHE HAD AN APPOINTMENT AND THAT SHE WAS JUST ON A RANDOM CALL I WOULD HAVE NEVER LET HER IN MY OFFICE. IPA STATED THAT SHE DID HAVE AN APPOINTMENT AND IT WAS COMPUTER GENERATED, FROM A TELEMARKETED PHONE CALL. I WAS DEFINITELY RIPPED BIG TIME AND WOULD ARGUE ENDLESSLY WITH ANY OF THE REPS AT THIS OUTFIT. I PRAY THE MANIAC THAT STARTED THIS COMPANY ENDS UP IN JAIL FOR ONE REASON OR ANOTHER DOES ANYONE KNOW SOMEBODY AT A NEWS EXPOSE' STATION TO DO SOME INVESTIGATIVE REPORTING
This report was posted on Ripoff Report on 12/21/2005 01:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/IPA-IBA-PROFIT-ASSOC/BUFFALO-GROVE-Illinois-60089/INVESTIGATION-IPA-commitment-to-100-customer-satisfaction-IPA-International-Profit-As-168864. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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