- Report: #451668
Report - Rebuttal - Arbitrate
Complaint Review: IPS Max Colon
IPS Max ColonMax Colon 10088 6th St. Suite G Nationwide U.S.A.
IPS Max Colon Responds to email with the same material over and over. States that to receive credit you must have a RMA#, but they do not give one to you over email in hopes that you miss the 15 day time limit for reimbursement Rancho Cucamonga California
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Today, I received another email that states:
Since you did not cancel your trial membership within the 15 day allowed time period, what I can do for you is to let you keep the (2) bottles and give you a refund of $41.00, which would be half of the total you were charged, minus shipping charges since we can not refund those.
It bothers me that this company strings you along thinking that if they just give the same email over and over again without answering your request (RMA#) that by the time they give it to you, "it's too late, you have not agreed to our 15 day agreement", and their refund policy is unclear of what they will refund or not.
This report was posted on Ripoff Report on 05/13/2009 08:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/IPS-Max-Colon/nationwide/IPS-Max-Colon-Responds-to-email-with-the-same-material-over-and-over-States-that-to-rece-451668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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