• Report: #903290

Complaint Review: IPool

  • Submitted: Tue, June 26, 2012
  • Updated: Tue, June 26, 2012

  • Reported By: Jan — Newton North Carolina United States of America
Internet United States of America

IPool Sears, Hayward Pool supply Bought pool heater from Sears and could not return it due to fraudulent advertising , Internet

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I purchased a pool heater so my Granddaughter could use our above ground pool longer from Sears because I thought they would be a more reputable company.    When it arrived there were no instructions so I called Sears and was told they could not help me since the heater really came from Ipools.  I called Ipools and they told me they could not help me and for me to get the instructions off of the Web at Hayward Pool Supplies.  I got the instructions and found out this heater did not run off of a small propane tank, instead it used a 200 lb propane tank  that ended up costing me over $800 to get filled and installed.  I then had to have an electrician put in a line since the county would not okay the existing line to the heater and pool, costing another $900.  I was told by Ipool and Sears that they would not accept returns on this item and consider that I was ripped off by Sears for misrepresenting the product and deceiving me into thinking I was getting this from them; Ipools because this product was misrepresented and Hayward because it is a poor product.   Do not buy off line from Sears or Ipools or you will get ripped off.  

This report was posted on Ripoff Report on 06/26/2012 05:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/IPool/internet/IPool-Sears-Hayward-Pool-supply-Bought-pool-heater-from-Sears-and-could-not-return-it-due-903290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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