- Report: #1131230
Report - Rebuttal - Arbitrate
Complaint Review: IPrefer, Preferred Hotel Group, Kayak
IPrefer, Preferred Hotel Group, KayakInternet USA
IPrefer, Preferred Hotel Group, Kayak IPrefer is a SCAM booking site that offers FAKE prices then bills you the real price! BEWARE!! Internet
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IPrefer sucks! SCAMMMM!!! Please please please be extremely careful when booking on this misleading site. You will initially start off on a familiar booking site such as Kayak, Travelocity,Cheaptickets, etc. But once you select a hotel, an IPrefer icon will show up asking if you're a member and if you want to join. IPrefer is suppose to be a third party that is free to sign up on and offers "benefits" such as early check in /late check outs, free upgrades and one night free when you purchase. What they don't tell you is that you're booking through them and not through the site you started out on. Their prices are intentionally misleading and you will not know your total until after you give your credit card info.
This happened to me and I got totally scammed by these jerks. I selected the "American express express stay" option, which basically gives you a 4th night free when you use your American Express card. [continued below]....
Their customer service is less than ZERO. I sent over 7 emails to their company with screenshots of their room prices and they still denied that I was correct! This site is a complete SCAM! Please beware and not let let them take advantage of you like they did me!
This report was posted on Ripoff Report on 03/17/2014 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/IPrefer-Preferred-Hotel-Group-Kayak/internet/IPrefer-Preferred-Hotel-Group-Kayak-IPrefer-is-a-SCAM-booking-site-that-offers-FAKE-pri-1131230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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