- Report: #1079864
Report - Rebuttal - Arbitrate
Complaint Review: IPsmarx Technology Inc
IPsmarx Technology Inc40 University Avenue, Suite 400 Toronto, Ontario Canada
IPsmarx Technology Inc Very bad customer service and the software has a lot of bugs. All software updates are sold as add ons Toronto Ontario Canada
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We bought the software and since the first day it has been one problem or the other. The software has a lot of bugs, and when you call customer support it takes forever to fix a small problem.
Most of the features in their maunal does not work or is disabled. And they claim that the feature is not available, why advertise it as a feature you have when it is not even on the software been sold.
All software updated are sold as add on modules which are too expensive and they don't work as described in the manual. I am looking for other users who are willing to bring a class action law suit aginst this fraudulent company.
This report was posted on Ripoff Report on 08/28/2013 01:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/IPsmarx-Technology-Inc/Toronto-Ontario-M5J-1T1/IPsmarx-Technology-Inc-Very-bad-customer-service-and-the-software-has-a-lot-of-bugs-All-1079864. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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