- Report: #605264
Report - Rebuttal - Arbitrate
Complaint Review: IT Data Direct
IT Data Direct400 West Cummings Park Suite 1575 Woburn, Massachusetts United States of America
IT Data Direct Deceptive, Insistent, Persistent Woburn, Massachusetts
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We have been contacted multiple times from this company, stating that we have an outstanding account for "Wilson & Goldberg's Corporate Guide @ year Listing in future editions of Corporate Guide and Corporate Guide on CD-Rom" They say it was shipped to us 13/04/2007.
We have never ordered anything like that; we are a doctor's office with only 2 doctors, a secretary and an office manager. We have never received anything like this either. They give our office managers name as the one who authorized this purchase. They say they have a recording of her requesting this be sent. They say it was delivered by Fed-Ex and they have proof. We have requested this proof by each representative who has called, and the calls stop... until a new Collections agent calls and we go round and round again.
The representaives become quite strident in the attempt to collect. They praise their company and say they have been faithfully listing us for 2 years. They say they will make it all stop and never bother us again IF we pay the bill. The charge is $299 + $20 shipping. The interest is $256.47, but they will make that go away IF we pay the bill.
We almost paid it, too. While waiting for our lawyer to call us back, we Googled the company and were directed to your website. When we saw how many others this has happened to, we decided to report this, and contact the BBB and the Attorney General's office. We'll keep you updated.
This report was posted on Ripoff Report on 05/20/2010 10:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/IT-Data-Direct/Woburn-Massachusetts-01801/IT-Data-Direct-Deceptive-Insistent-Persistent-Woburn-Massachusetts-605264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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