- Report: #274776
Report - Rebuttal - Arbitrate
Complaint Review: ITV- Direct (Natural Cures) (Natures Cures)
ITV- Direct (Natural Cures) (Natures Cures)Elk Grove, Ill. Elk GROVE, Illinois U.S.A.
ITV- Direct(Natural Cures)(Natures Cures) I called back to complain a third time and the b*****d hung up on me. Elk Grove, Illinois
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Instead in August I get billed again, so a couple of days ago I call back, yet again, after receiving my Aug. credit card statement, I was on hold for at least half hour before they finally answered.
I talk to the rep. and he tells me that upon my request the membership has been canceled and a refund for my charge for Aug. wont take effect until Oct. So in the mean time I maybe charged in Sep. also. Then to make matters worse, I tell him I was supposed to be refunded for July and not billed for Aug. and he told me, they don't refund anything over thirty days, then he just hung up on me. I called right back and got the machine.
Beware, the Company used the name natures cures on one of my statement.Oh, and I never got any news letter either.
This report was posted on Ripoff Report on 09/16/2007 12:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/ITV-Direct-Natural-Cures-Natures-Cures/Elk-GROVE-Illinois/ITV-DirectNatural-CuresNatures-Cures-I-called-back-to-complain-a-third-time-and-the-b-274776. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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