- Report: #822694
Report - Rebuttal - Arbitrate
Complaint Review: ITunes Store
ITunes StoreInternet United States of America
ITunes Store Redeeming ITunes gift card, Internet
*Consumer Comment: Not true
*Consumer Comment: Yes
*Author of original report: Gift Cards
*Consumer Comment: Sounds like
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Lynn, if you do not have the sales receipt or gift receipt for the iTunes Gift Card, it may be possible to obtain a replacement iTunes Gift Card from the store at which the card was purchased. If the store personnel are unable to replace the card itself, they may be able to reprint the receipt for you. Then you can fax or email the receipt and the card to the iTunes Store as described in our previous email. Unless you provide a receipt, the iTunes Store will be unable to assist.
My daughter lives far away from me in a different town. Why should a customer have to go so much work to enjoy a product that is already paid for? Why should customer have to do the foot work for Itunes? As far as I am concerned Itunes did not provide the product that was purchased for me.
This report was posted on Ripoff Report on 01/14/2012 09:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/ITunes-Store/internet/ITunes-Store-Redeeming-ITunes-gift-card-Internet-822694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.