- Report: #822694
Report - Rebuttal - Arbitrate
Complaint Review: ITunes Store
ITunes StoreInternet United States of America
ITunes Store Redeeming ITunes gift card, Internet
*Consumer Comment: Not true
*Consumer Comment: Yes
*Author of original report: Gift Cards
*Consumer Comment: Sounds like
Lynn, if you do not have the sales receipt or gift receipt for the iTunes Gift Card, it may be possible to obtain a replacement iTunes Gift Card from the store at which the card was purchased. If the store personnel are unable to replace the card itself, they may be able to reprint the receipt for you. Then you can fax or email the receipt and the card to the iTunes Store as described in our previous email. Unless you provide a receipt, the iTunes Store will be unable to assist.
My daughter lives far away from me in a different town. Why should a customer have to go so much work to enjoy a product that is already paid for? Why should customer have to do the foot work for Itunes? As far as I am concerned Itunes did not provide the product that was purchased for me.
This report was posted on Ripoff Report on 01/14/2012 09:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/ITunes-Store/internet/ITunes-Store-Redeeming-ITunes-gift-card-Internet-822694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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