• Report: #1068913

Complaint Review: IVD Recovery

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  • Submitted: Sun, July 21, 2013
  • Updated: Sun, July 21, 2013

  • Reported By: Cathall — Fayetteville Arkansas
IVD Recovery
12472 Lake Underhill Rd Orlando, Florida USA

IVD Recovery and Attorney Heather Klein contacted me, ended saying "No thanks". Staff attorney, Heather Klein told me I would be sent to collection Orlando Florida

*Consumer Comment: Scammed by this same Florida Company

*Consumer Comment: its all a scam

*General Comment: Contact Me

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I was contacted by IVD Recovery by phone several weeks ago.  I listened to what they had to say and said there service sounded good.  When it got to the point where they were asking for money up front I said that getting services for credit card debt I wasn't comfortable giving them more money ($1100.00) up front to help me.  At the point, I said that I wasn't interested but they told me that they had already set up a file for me and I had my own personal assistant, Don Samuel.  That I could not back out, and I said that I could that I had not signed anything and I was no longer interested.  That is when I was told I needed to speak to their in house legal individual, attorney Heather Klein.

 

Heather Klein was bullying, unkind, and cruel in the words that she used as I tried to explain my family situation with a daughter that was mentally ill and that I didn't need this kind of harrassment.  Heather Klein told me I was lying to get out of paying for a service I agreed to pay for and that she could play the tape for me where I said I would go along with their service.  She threatened to take me to collection if I didn't give them all of the personal information they asked for so they could help me get out of debt.  "After all, it didn't take you overnight to get into all that credit card debt."  Attorney Heather Klein, as she kept repeating her authority at IVD, played on my emotional weaknesses and I caved and was given back to Don Samuel emotionally beaten and forced to use money that I had saved to take my ill daughter on a vacation.

 

Two days later, I e-mailed my attorney and told her what had happened and told her that I thought I had been scammed.  My attorney researched IVD Recovery and also called the attorney at IVD.  My attorney contacted me and said that, "Needless to say, my contact with Heather Klein did not go well."  My attorney has filed a complaint with the Florida Bar Association because it seems that Heather Klein is not listed as an attorney to practice law in the state of Florida.  I've since taken all the safety precautions that I can and I made one last phone call to IVD to request my money back from Don Samuel.  I knew I had 60 days to ask for a refund but Mr. Samuel said I needed to speak to his boss and I said I would speak to anyone but Heather Klein.  The person that came on the line was abusive, rude, and wouldn't let me finish my sentence about having taken care of my credit card issues myself and that I was within the 60 days to ask for a refund.  This woman said her name was "Donna" but it was very clear that i had once again been given to Heather Klein.  I said that by the forms from IVD I was within my rights to request a refund and Donna/Heather started ranting about Heather Klein had never said she was an attorney.  I was confused at the time because I wasn't aware that my attorney had sent forms to Florida yet or that Ms. Klein had received them and that this person was bringing that topic up since I hadn't.  I know I will probably never see my $1100.00 again and I'm not an easy person to scam but I got caught at a very emotionally low period and Heather Klein needs to be put in jail for all the illegal harm she has done to innocent people such as myself.  IVD Recovery is a scam-please beware dear friends.  


This report was posted on Ripoff Report on 07/21/2013 03:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/IVD-Recovery/Orlando-Florida-32828/IVD-Recovery-and-Attorney-Heather-Klein-contacted-me-ended-saying-No-thanks-Staff-att-1068913. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Scammed by this same Florida Company

AUTHOR: scammed - ()

My elderly mother has also been scammed by this same company. I have tried to call them multiple times for a mailing address and they are unwilling  to tell me the location of their company or any information.  They took money from my elderly mother and continue to harrass her with phone calls and keep telling her the legal department is going to sue her.  Please let me know if you ever got your money back.  This is an awful situation.  These people are stealing form people.  I've tried to file a complaint with the BBB,  but I have no address and very few last names. 

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#2 Consumer Comment

its all a scam

AUTHOR: willem!! - ()

they scammed my boyfriend, in less than 6hrs there was a credit card opened in his name for a carnival cruise card!!! they continue to call us repeatedly, we already filed a police report and with the attorney general's office.

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#3 General Comment

Contact Me

AUTHOR: Detective Kisselman - ()

Hello,

      My name is Detective Carl Kisselman with the Englewood Police Department (a suburb of Denver Colorado).  Right now I am investigating a theft report regarding IVD Recovery LLC in which an elderly victim is reporting that IVD Recovery LLC took 16,000 dollars from their bank account without their permission.  I also spoke to a woman who claimed to be Heather Kline.  She was less than helpful with my investigation.  I’m curious if the author of this report would contact me at the Englewood Police Station by phone (direct 303-762-2465 or Non-Emergency 303-762-2438) or by email ckisselman@englewoodgov.org.

     I’m trying to get some more information as to whether or not this company is legitimate or not.  My case number is 13-10108.  Anyway, I hope to hear from you.

 

Detective Kisselman

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