- Report: #298241
Report - Rebuttal - Arbitrate
Complaint Review: Ib-software
Ib-softwareib-software.com Internet U.S.A.
Ib-software didn't receive the download, had to order norton antivirus from another source Internet
*Consumer Comment: Technical support lacks specifics
*UPDATE Employee: Contact us for technical/billing support
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I tried to call the company when the charge showed up on our credit card, and was unable to get a refund for the product that was never downloaded or used.
This report was posted on Ripoff Report on 01/08/2008 07:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ib-software/internet/Ib-software-didnt-receive-the-download-had-to-order-norton-antivirus-from-another-source-298241. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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