- Report: #1042823
Report - Rebuttal - Arbitrate
Complaint Review: Iboats.com
Iboats.comInternet, Utah United States of America
Iboats.com This company does not understand commerce laws! Internet, Utah
*Author of original report: More Lies
*UPDATE Employee ..inside information: Response
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We were told to return the cover, and that the pet hair shouldn't be a problem. So, we returned it, only to receive an email from them saying that credit was denied and they would be returning the cover to us. Alternatively, we could accept a partial refund, with a 25% restocking fee.
Following this, we immediately filed a dispute claim with our bank. Our bank put a block on any transactions from this company on our account, and instructed us to refuse the shipment.
Folks, what this company is doing is illegal. Return policies go "out the window" and are not enforceable if a company sends you something that is unusable, was not as represented, is defective, or not what you ordered. It does not matter if the product is custom or not.
Besides, isn't it a wee bit ridiculous for anyone to expect something that is over 20 feet long and over 8 feet wide to be removed from a box without getting some dirt on it??? This company is a joke.
This report was posted on Ripoff Report on 04/12/2013 02:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Iboatscom/Internet-Utah-/Iboatscom-This-company-does-not-understand-commerce-laws-Internet-Utah-1042823. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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