- Report: #1048942
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Complaint Review: Ibuypower
IbuypowerInternet, California USA
Ibuypower You can't cancel your order and horrible customer service. Won't process refund. Internet California
*Author of original report: Update:
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I placed an order online from this company ibuypower.com for a gaming laptop worth $1430.00 and the next day cancelled my order. Contacted them and spoke to customer service and she made a note on status that I cancelled. The next day and the day after it continued to process the order stating " gathering parts to process order".
I called them again and asked continued to process my order when the note says I cancelled. They said it cancelled and that I will see the charged reversed immediately. This is a lie. When I checked my bank, the funds were never reversed and they charged my account. I have all documentations email status it's cancelled. and got scammed and realized this today. I just read all the scam reports from this company. I wished I did my research ahead of time.
If they don't refund my money immediately this week, I'm prepared to file a lawsuit.
This report was posted on Ripoff Report on 05/07/2013 03:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ibuypower/Internet-California/Ibuypower-You-cant-cancel-your-order-and-horrible-customer-service-Wont-process-refun-1048942. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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