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  • Report: #338155

Complaint Review: Ic System

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  • Submitted: Sat, June 07, 2008
  • Updated: Wed, July 23, 2008

  • Reported By:the colony Texas
Ic System
www.icsystem.com Saint Paul, Minnesota U.S.A.

Ic Systems, Ic System constant, relentless phone calls from just before 9 a.m. 'til 9 p.m. or so. Saint Paul Minnesota

*Consumer Comment: I guess its ok for businesses to steal from consumers

*Consumer Comment: I guess its ok for businesses to steal from consumers

*Consumer Comment: I guess its ok for businesses to steal from consumers

*Consumer Comment: John strikes again

*Consumer Comment: *yawn* Yes, you are getting exposed yet again deadbeat.

*Consumer Comment: John strikes again

*Consumer Comment: To john

*UPDATE EX-employee responds: You FDCPA options

*Consumer Comment: This isn't your report to update

*Consumer Comment: update

*UPDATE Employee: drug addicts?

*Consumer Comment: Here we go again

*Consumer Suggestion: Re Kyle

*Consumer Suggestion: Re Kyle

*Consumer Suggestion: Re Kyle

*Consumer Suggestion: Re Kyle

*Consumer Suggestion: Here is how to fix ur problem

*Consumer Comment: i C is god

*Consumer Comment: i C is god

*Consumer Comment: i C is god

*Consumer Comment: i C is god

*UPDATE Employee: HERE U GO

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i.c. system has a computer somewhere, and i'm pretty sure that computer's only task is to auto-dial my cell phone all day. they call for my wife, we don't have a "home phone", we each use our cell only. apparently, they call her too, but it can't possibly be as often as me.

anyway, i did talk to some lady one time who told me my wife had a Verizon bill for $400 and some change from 4-5 years ago, i don't remember exactly. point is, i don't remember having Verizon at all. it may be a valid debt, i can't verify it. why? every time i do answer my phone, it's an automated voice telling me to press 1 if i am my wife, 2 if she is not available, or 3 if it is a wrong number. even if i press 3, i am told i will speak to a representative to get my info. (if i'm a wrong number, why would i give you my "info"?) then i am put on hold. wait a minute, YOU called ME. my patience is thin, the longest i have waited is probably about 8 minutes. the shortest? uh, what's less than one second?

the one time i did talk to somebody, she was surprisingly rude. i sort of bluffed a little, told her i was talking to a lawyer and i knew my rights (i thought i did). i told her to correspond by mail only, that i had the right to ask her to stop calling. she literally laughed at me, told me that, while some states may have those laws, Texas does not and that "I can call you as much as i want." i told her that the more she called me the longer i would ignore it. this didn't work either. i am considering taking Dave Ramsey's advice and getting an airhorn to blow in the phone, but i'd have to wait on hold for who knows how long to get someone to hear it.

the calls now usually start at about 8:50 a.m. and come in somewhat steady hour to hour and a half increments, sometimes two or three in a row, rapid-fire. i just keep my phone on vibrate and ignore them all, except for the occasional smoke break where i will take the call, spend 5-6 minutes on hold, then hang up and go back to work.

if anyone has any advice, let me know. i just want a paper copy of the bill so i can verify it is valid, i'm not stupid enought to send money to every mr. bob that calls and asks for it. (mr. bob, by the way, is a tiny, little, insipid employee of the company, who will undoubtedly respond to this, most likely by telling me to grow up, or quit crying, or get a job, lazy. this guy is a real peach) so if anyone can tell me how to enforce the FDCPA rules, please respond. any lawyers want to give some free advice in the Dallas area?

Brian
the colony, Texas
U.S.A.

This report was posted on Ripoff Report on 06/07/2008 11:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ic-System/Saint-Paul-Minnesota/Ic-Systems-Ic-System-constant-relentless-phone-calls-from-just-before-9-am-til-9-pm-338155. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

I guess its ok for businesses to steal from consumers

AUTHOR: Charles - (U.S.A.)

I guess its ok for businesses to steal from us. Its ok for them to cheat us out of money, warrenties, & lie about us. Well today we are fighting back & you & the businesses can't stand that.

Businesses are mad cause they can no longer fool us or try to take advantage of us.

Its ok for sprint to rip people & then they accept them to pay for a cell phone they can't even use & then send them to collections. I didn't welch on the contract I kepted paying them the full 2 years but I did not pay them my last payment.

This was 12/2006 when I stopped paying them cause I had it with them.
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#2 Consumer Comment

I guess its ok for businesses to steal from consumers

AUTHOR: Charles - (U.S.A.)

I guess its ok for businesses to steal from us. Its ok for them to cheat us out of money, warrenties, & lie about us. Well today we are fighting back & you & the businesses can't stand that.

Businesses are mad cause they can no longer fool us or try to take advantage of us.

Its ok for sprint to rip people & then they accept them to pay for a cell phone they can't even use & then send them to collections. I didn't welch on the contract I kepted paying them the full 2 years but I did not pay them my last payment.

This was 12/2006 when I stopped paying them cause I had it with them.
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#3 Consumer Comment

I guess its ok for businesses to steal from consumers

AUTHOR: Charles - (U.S.A.)

I guess its ok for businesses to steal from us. Its ok for them to cheat us out of money, warrenties, & lie about us. Well today we are fighting back & you & the businesses can't stand that.

Businesses are mad cause they can no longer fool us or try to take advantage of us.

Its ok for sprint to rip people & then they accept them to pay for a cell phone they can't even use & then send them to collections. I didn't welch on the contract I kepted paying them the full 2 years but I did not pay them my last payment.

This was 12/2006 when I stopped paying them cause I had it with them.
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#4 Consumer Comment

John strikes again

AUTHOR: Charles - (U.S.A.)

You can post whatever you like. I just yawn & move on. Sprint is the deadbeats always ripping of custormers & not honoring that Is why I left them. Just because you say something doesn't mean its true you don't know my situation.

I don't have to take this abuse. John can say whatever he wants.
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#5 Consumer Comment

*yawn* Yes, you are getting exposed yet again deadbeat.

AUTHOR: John - (U.S.A.)

Why did you feel the need to post your crap again 2 days after the last one deadbeat?
Since my reply to your last set of lies was not posted as you are the protected fraud on this site, I will try again.

Don;t be upset that I reject your homosexual advances. You will be rejected more than you will be accepted. Why are you here after you just lied once again about 'being done here'? This is the second time you promised to leave and haven;t.

'To john

Sprint would not replace my defective phone under the warrenty radio shack made me purchase & gave me a hardtime about it.'
--So what. They do not get replaced by any company. You get a refurbished one. Read the contract you welched on.

'The sprint had the nerve to send this to ic systems I told ic the problem I had with sprint.'
--Of course they did asshole. YOU WELCHED ON THE CONTRACT. Why does any collection agency give a shit about why you owe? You owe plain and simple. You are not like the other people that are being mistaken for someone else. You owe and you know. You even admitted it numerous times on this site.

'I told them how they refused to give me a new cellphone because my became defective.'
--Who cares. You still signed a contract that you welched on.

'Also john I kepted paying on this bill for 3 years I decided not to renew the contract.'
--No you didn't or you wouldn't be in collections and you also admitted to NOT paying anymore which is why you are where you are and also a proven liar.

'I kepted the phone during the 2 year contract period.'
--But it was allegedly broken and who cares. You welched on paying the contract. Has NOTHING TO DO WITH A PHONE.

'Sprint refused to replace my phone so I didn't renew it & I didn't pay my last bill.'
--They do not have to give you a NEW phone. You get a refurbished phone. Read the contract you welched on. And now you just proved in this thread alone what a liar you are. How could you allegedly pay the whole contract but didn;t pay the last month? THAT'S WELCHING ON THE CONTRACT YOU SIGNED AND IS WHY YOU ARE RIGHTFULLY IN COLLECTIONS DEADBEAT.

'I don't care what anyone else says about it.'
--You're a liar or you wouldn't even be posting your fraudulent drivel on this site.


ConsumerComment
Submitted: 7/22/2008 9:45:09 AM
Modified: 7/22/2008 12:27:29 PM
ConsumerComment
Charles
Phenix City, Alabama
U.S.A.

'John strikes again'
--Yes, you are being exposed once again.

'I have ended up in financial troubles to.'
--You need a job to afford things like cell phones which you don't have. You went and got one knowing you could not pay for it.

'It does not mean I am a deadbeat this is also slander john to call someone a deatbeat which you have no idea of there situation.'
--You are a deadbeat - fact, not slander. I know exactly what lies you have posted while crapping up this site.

'I have not called john any names & he has called me names for no reason.'
--Proof please. I'm still waiting for the proof of allllllllll your other claims. But they aqre lies and can not be proven.

'But I am not lowering myself to his level.'
--You mean raise yourself to my level. You are gutterscum.

'All he does his bullies other consumers on this site & I can find other complaints which he has posted on.'
--PROOF PLEASE AS I HAVE ASKED MANY, MANY TIMES ALREADY. Why couldn't you just post the proof with that sentence like I do? Because your statement as always, is a lie.

'I have not stolen any of his lines I have nothing futher to say to him.'
--This is yet another of your many lies. Not only do you steal my intelligent lines as you can not think past a 3rd grade level, you steal our oxygen, and tax money. And you certainly WILL be posting more crap which is yet another lie - I guarantee it.
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#6 Consumer Comment

John strikes again

AUTHOR: Charles - (U.S.A.)

I have ended up in financial troubles to. It does not mean I am a deadbeat this is also slander john to call someone a deatbeat which you have no idea of there situation.

I have not called john any names & he has called me names for no reason. But I am not lowering myself to his level. All he does his bullies other consumers on this site & I can find other complaints which he has posted on.

I have not stolen any of his lines I have nothing futher to say to him.
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#7 Consumer Comment

To john

AUTHOR: Charles - (U.S.A.)

Sprint would not replace my defective phone under the warrenty radio shack made me purchase & gave me a hardtime about it. The sprint had the nerve to send this to ic systems I told ic the problem I had with sprint.

I told them how they refused to give me a new cellphone because my became defective. Also john I kepted paying on this bill for 3 years I decided not to renew the contract.

I kepted the phone during the 2 year contract period. Sprint refused to replace my phone so I didn't renew it & I didn't pay my last bill. I don't care what anyone else says about it.
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#8 UPDATE EX-employee responds

You FDCPA options

AUTHOR: Kevin - (U.S.A.)

Hello Brian,

I am a former collector for IC System. More than that, I worked for their Verizon Department. Had this happened a few years ago, you might have talked to me.

At any rate, here are your options. Let me also say here that all of these should be done in writing. If they are done over the phone, the FDCPA does not require action by the collector. If they are done in writing, then the collector is required by the FDCPA to respond in a particular way. Also, I am not a lawyer.

1. You may "dispute the debt" in writing. Ask the collector who calls you for the account number and the amount. Write a letter that says you are disputing that particular debt, and send it certified mail. Once they receive that letter, they must verify the debt with the original company (Verizon) and provide you with proof that the debt is valid. If they cannot or will not do this, they may no longer contact you about the debt. If they can provide proof, they may continue collection efforts. When I worked there, it was ICS policy not to call you in the meantime until they had validation. This may be the best route since you acknowledge you might actually owe the debt.

2. Send a "Cease Communication" request in writing. In that request include any phone numbers or addresses that they are not to call/write anymore. Send it certified mail. This will not settle the debt, but the FDCPA does not allow them to call you once they receive the letter. If you take this option, you may want to pay close attention to your credit report.

3. I listen to Dave Ramsey and he helps lots of people get out of debt. I admire him, but he calls all debt collectors parasites. That's not quite true. Many people who work for IC System are jerks, and that why I had a hard time working there. However, millions of people each year don't pay their bills because they are lazy or because they are basically criminals. Collectors help keep your costs down by recovering millions of dollars that others don't pay. So put the airhorn away and use the mail.

4. I do agree that they are calling you way too much, but the law says that they can "contact" you once a day. Notice, that is different than saying they may "call" you once a day. If you do not answer, they can keep calling until you answer. It is rude, but it is the law. (Texas law may vary, but this is the way it is in most states.) Also, since they have a prior business relationship with you by virtue of their client (Verizon) they can leave automated messages (unlike telemarketers). They may not, however, call or cause your phone to ring in order to annoy you.

So that's that. I hope you get this resolved soon. I'm sorry to hear that a company that has the potential to do some good for the average consumer is making your life so difficult.

Peace,
Kevin
Former IC System Collector
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#9 Consumer Comment

This isn't your report to update

AUTHOR: John - (U.S.A.)

Do you have to steal people's report to get attention too deadbeat? Holy sh*t you are a loser.

'update'

--Not your report loser.

'To Roman we are not bad people either.'

--YOU are as you steal form others and fraudulent post reports just because you don't get your way. You welched on rent and got evicted. You welched on a cell phone contract and are in collections. Why did you get a cell phone when YOU KNEW you could not pay the bill?

'We do not like being called deadbeats we all end up in financial troubles they are lots of reasons that can make us not pay one time loss of income job loss, stuff that are beyond our control.'

--YOU are a deadbeat as proven by your insistance to beat people/companies out of money. You have to have a job which you do not have to get things like cell phones. There are no reasons to 'make one not pay. Nothing MAKES someone not pay....just your ignorant choice not to and steal. You've never had a job so you can cross job loos off the list.

'Some people have to except there credit being ruined I don't get credit cards or money loans or anything or buy stuff knowing I don't have the money to pay back. I have learned from other peoples mistakes.'

--NO...you haven't even learned from your own mistakes. You can't get anything because the smart people won't let you dumbass. Who do you think you're lying to?

'I am glad for one thing I am not in credit card dept like some young people,'

--No you're not and it kills you.

'I like to know how some young people get in $10,000 of credit card dept. I am thankful I have not done this.'

--The same way you do and have collectors after you. They spend money they don't have but you cry about how unfair it is that the company actually wants their money after you knowingly get things like cell phone that you know you can not pay for and then try to blame them because they want to get paid.

'Also roman we do not like how collection agencies speak to us either.'

--Stop jumping on other people's bandwagon. You deserve what you get.
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#10 Consumer Comment

update

AUTHOR: Charles - (U.S.A.)

To Roman we are not bad people either. We do not like being called deadbeats we all end up in financial troubles they are lots of reasons that can make us not pay one time loss of income job loss, stuff that are beyond our control.

Some people have to except there credit being ruined I don't get credit cards or money loans or anything or buy stuff knowing I don't have the money to pay back. I have learned from other peoples mistakes.

I am glad for one thing I am not in credit card dept like some young people, I like to know how some young people get in $10,000 of credit card dept. I am thankful I have not done this.

Also roman we do not like how collection agencies speak to us either.
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#11 UPDATE Employee

drug addicts?

AUTHOR: Roman - (U.S.A.)

Where are the reports of debt collectors being drug addicts and ex cons? most of us are right out of high school, working through college. Get a life. We understand that people go through hard times. Thats why we have different options to HELP you get out of debt. We are not the bad people. The ones who dodge out on bills and lie to us are the bad people. So before you make assumptions about us maybe you should take the idiot chip out of your brain.
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#12 Consumer Comment

Here we go again

AUTHOR: Charles - (U.S.A.)

Why do these bottom feeder scum like to type in caps. Rip-off report clearly states not to its consider shouting. Also we don't have to take the abusive from them either on this site.

If I don't have the money I don't end of story. We do not have to put up with this abuse from these scum collectors.

We all end up in financial hardtimes doesn't mean we are deadbeats alot of things could happen for us to get behind or stop making payments. Loss of job, car accidents.

But this does not mean we are deadbeats & these scum collectors have to learn that.
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#13 Consumer Suggestion

Re Kyle

AUTHOR: L - (U.S.A.)

Sounds like Kyle works for them as they have dummies looking at boards like this one to file rebuttals

SPEAKING OF JERKS JUST LOOK IN THE MIRROR
The proper term is a cease com letter by federal statue not cease and dis.

Read Bud Hibbs all about debt collectors most are ex cons and or drug addicts and they have all your credit info at their finger tips.Wow what a good idea

DO NOT EVER PAY A COLLECTION AGENCY as you will always get SHAFTED
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#14 Consumer Suggestion

Re Kyle

AUTHOR: L - (U.S.A.)

Sounds like Kyle works for them as they have dummies looking at boards like this one to file rebuttals

SPEAKING OF JERKS JUST LOOK IN THE MIRROR
The proper term is a cease com letter by federal statue not cease and dis.

Read Bud Hibbs all about debt collectors most are ex cons and or drug addicts and they have all your credit info at their finger tips.Wow what a good idea

DO NOT EVER PAY A COLLECTION AGENCY as you will always get SHAFTED
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#15 Consumer Suggestion

Re Kyle

AUTHOR: L - (U.S.A.)

Sounds like Kyle works for them as they have dummies looking at boards like this one to file rebuttals

SPEAKING OF JERKS JUST LOOK IN THE MIRROR
The proper term is a cease com letter by federal statue not cease and dis.

Read Bud Hibbs all about debt collectors most are ex cons and or drug addicts and they have all your credit info at their finger tips.Wow what a good idea

DO NOT EVER PAY A COLLECTION AGENCY as you will always get SHAFTED
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#16 Consumer Suggestion

Re Kyle

AUTHOR: L - (U.S.A.)

Sounds like Kyle works for them as they have dummies looking at boards like this one to file rebuttals

SPEAKING OF JERKS JUST LOOK IN THE MIRROR
The proper term is a cease com letter by federal statue not cease and dis.

Read Bud Hibbs all about debt collectors most are ex cons and or drug addicts and they have all your credit info at their finger tips.Wow what a good idea

DO NOT EVER PAY A COLLECTION AGENCY as you will always get SHAFTED
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#17 Consumer Suggestion

Here is how to fix ur problem

AUTHOR: Kyle - (U.S.A.)

Well i do have this same problem with IC system calling my house 123012312 times a day. Its so bad that i just leave the phone off the hook all the time. One time i actually tried to deal with them but they kept running me in circles. Finally i got them to send me a paper bill.. I found that one of my family members owe some money to verizon.

Here is the tip.. PAY THEM. If you pay them they will stop callling. And if they continue to call file a complaint in court.

or

CEASE AND DESIST LETTER

http://en.wikipedia.org/wiki/Cease_and_desist

Check that out it explains all about the letter. Then just google for a draft and write your own. But i recomend u get a lawyer to do it so you dont come off like a complete idiot




remember people these companies CAN NOT

1 Imply that failure to pay the debt could result in arrest, imprisonment, or garnishment of wages;

2 Call consumers at work when they knew the consumers' employers prohibited such calls;

3 Talk with third parties, including neighbors, children, and employers, for purposes other than acquiring location information about consumers, without consumers' consent;

4 Cause the telephone to ring, or engage a person in telephone conversations, repeatedly or continuously, with the intent to annoy, abuse, or harass a consumer;

5 Threaten to take action -- such as filing a lawsuit -- when they did not intend to do so;

6 Call consumers at times or places that they knew or should have known were inconvenient;

7 Fail to notify consumers of their right to dispute and obtain verification of their debts, and to obtain the name of the original creditor

8 Continue to try to collect debts after consumers disputed them in writing, and before verifying the debts.

9 Use obscene or profane language

I got this off of Bud Hibbs website www.budhibbs.com

it is a useful site.

Like the jerk above, being crappy with them they will just do it to you. So i dont reccomend doing that.

You could also tell them that you filed bankruptcy.. .they are supposed to stop calling after that.. they usually dont.
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#18 Consumer Comment

i C is god

AUTHOR: L - (U.S.A.)

IC is god is a FOOL who does not know what he is talking about
Send them a cease com letter return receipt requested and they must by federal law stop.....
Look on Bud Hibbs webstie for a sample letter and read about ic systems about how they violate the law and you can sue in court and win some good dollars
DO NOT PAY THESE ********** AND NEVER ADMIT YOU OWE THEM ANYTHING DO NOT TALK TO THEM ON THE PHONE AND ONLY BY US MAIL AND NEVER SIGN ANYTHING YOU SEND THEM AS YOUR SIGNATURE MAY BE CUT AND PASTED TO SOME DOCUMENT THAT YOU NEVER SEEN OR HERD OF
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#19 Consumer Comment

i C is god

AUTHOR: L - (U.S.A.)

IC is god is a FOOL who does not know what he is talking about
Send them a cease com letter return receipt requested and they must by federal law stop.....
Look on Bud Hibbs webstie for a sample letter and read about ic systems about how they violate the law and you can sue in court and win some good dollars
DO NOT PAY THESE ********** AND NEVER ADMIT YOU OWE THEM ANYTHING DO NOT TALK TO THEM ON THE PHONE AND ONLY BY US MAIL AND NEVER SIGN ANYTHING YOU SEND THEM AS YOUR SIGNATURE MAY BE CUT AND PASTED TO SOME DOCUMENT THAT YOU NEVER SEEN OR HERD OF
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#20 Consumer Comment

i C is god

AUTHOR: L - (U.S.A.)

IC is god is a FOOL who does not know what he is talking about
Send them a cease com letter return receipt requested and they must by federal law stop.....
Look on Bud Hibbs webstie for a sample letter and read about ic systems about how they violate the law and you can sue in court and win some good dollars
DO NOT PAY THESE ********** AND NEVER ADMIT YOU OWE THEM ANYTHING DO NOT TALK TO THEM ON THE PHONE AND ONLY BY US MAIL AND NEVER SIGN ANYTHING YOU SEND THEM AS YOUR SIGNATURE MAY BE CUT AND PASTED TO SOME DOCUMENT THAT YOU NEVER SEEN OR HERD OF
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#21 Consumer Comment

i C is god

AUTHOR: L - (U.S.A.)

IC is god is a FOOL who does not know what he is talking about
Send them a cease com letter return receipt requested and they must by federal law stop.....
Look on Bud Hibbs webstie for a sample letter and read about ic systems about how they violate the law and you can sue in court and win some good dollars
DO NOT PAY THESE ********** AND NEVER ADMIT YOU OWE THEM ANYTHING DO NOT TALK TO THEM ON THE PHONE AND ONLY BY US MAIL AND NEVER SIGN ANYTHING YOU SEND THEM AS YOUR SIGNATURE MAY BE CUT AND PASTED TO SOME DOCUMENT THAT YOU NEVER SEEN OR HERD OF
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#22 UPDATE Employee

HERE U GO

AUTHOR: Ic Is God - (U.S.A.)

ALRIGHT LETS BEGIN. FIRST OFF IT IS NOT IC SYSTEMS JOB TO TRACK DOWN YOUR DEBTS BECAUSE U ARE NOT ADULT ENOUGH TO KEEP RECORDS OF THEM.

SECONDLY IF YOU ARE EMPLOYED IN COLLECTIONS, YOU HERE THE STORY OF THIS BILL IS WRONG BUT I CANT PROVE IT ALL THE TIME AND IT IS MOSTLY BULL.

THIRD IT IS COLLECTIONS, WE CALL YOU BECAUSE YOUR DEBT WAS SENT TO US TO ANNOY THE CRAP OUT OF YOU AND GET THE MONEY YOU OWE TO OUR CLIENT AS SOON AS POSSIBLE

AND FINALLY IF YOU DO WANT THE PHONE CALLS TO STOP SEND IN A CEASE AND DESIST LETTER TO THE ADDRESS ON THE WEBSITE. OH AND DONT BLOW THE AIRHORN IN THE PHONE BECAUSE THAT WILL JUST PISS US OFF MORE AND MAKE US EVEN MORE "RUDE AND STUPID" TOWARDS YOU WHEN WE DO CALL U AGAIN

HAVE A NICE DAY DEBTOR
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