• Report: #452371

Complaint Review: Icicles Sunglasses

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  • Submitted: Fri, May 15, 2009
  • Updated: Fri, May 15, 2009

  • Reported By:Gillette Wyoming
Icicles Sunglasses
1724 Majestic Drive Lafayette, Colorado U.S.A.

Icicles Sunglasses Customer service at it's worst! Lafayette Colorado

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I purchased a pair of Icicle sunglasses in Sturgis SD at the 2009 rally. I loved the price, shape and style of sunglasses. Eight months later, I decided I wanted another pair and ordered off the www.icicles.com website. BIG MISTAKE!!!! The sunglasses were an inch bigger (no measurements on website, which was MY mistake) and not the correct style. I e-mailed the company four times and called three times with NO response at all. They have a thirty day "exchange" program that is useless. The customer service and follow-through from this CO Icicles is hideous and unprofessional! Even though I loved the sunglasses, I will NEVER buy another product from this company again. I would not recommend wasting your time or money dealing with these "business" people.

Michelle
Gillette, Wyoming
U.S.A.

This report was posted on Ripoff Report on 05/15/2009 07:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Icicles-Sunglasses/Lafayette-Colorado-80026/Icicles-Sunglasses-Customer-service-at-its-worst-Lafayette-Colorado-452371. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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