• Report: #1062396

Complaint Review: Ideal Feet

  • Submitted: Wed, June 26, 2013
  • Updated: Wed, June 26, 2013

  • Reported By: msmarymac — houston Texas
Ideal Feet
Westheimer Road, Houston, Texas Houston, Texas USA

Ideal Feet Rip Off, the refund policy is a scam. Don't even think of buying orthotics here. Houston Texas

*UPDATE Employee: Ideal Feet Refund Policy

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This company is very deceptive about their return policy.  In fact the salesman lied and the home office just didn't seem to take notice.  Do not every consider purchasing from Ideal Feet.


This report was posted on Ripoff Report on 06/26/2013 06:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ideal-Feet/Houston-Texas/Ideal-Feet-Rip-Off-the-refund-policy-is-a-scam-Dont-even-think-of-buying-orthotics-h-1062396. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Ideal Feet Refund Policy

AUTHOR: Andy - ()

Ideal Feet's New Refund Policy Was started March 1 2013. The Details of the policy are verbaly informed to the customer, the policy is posted in plain view in all locations, a detail copy is on each customers receipt. Each customer is shown the policy and then they sign in acknowledgement at time of purchase.

If after trying our product for 30 days and allowing us to follow up with you and adjust as needed, you still feel our product is not for you. Ideal Feet will refund 70% of your purchase cost on your orthotics. If at anytime you wish to try our products again you will receive a 30% discount.

Ideal Feet is committed to World Class Customer Service. Ideal Feet offers both

“Life Time Guarantee” and “Fit for Life “ on their arch supports.

1-877-522-Feet

 

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