- Report: #476398
Report - Rebuttal - Arbitrate
Complaint Review: Idearc Media Corp + Superpages.com
Idearc Media Corp + Superpages.com2200 W. Airfield Dr. P.O. Box 619810 Vineland, New Jersey U.S.A.
Idearc Media Corp + Superpages.com Attempted to hold company domain hostage. Vineland New Jersey
*Author of original report: No, thanx you. Just publish whether or not...
*UPDATE Employee: Customer Service
I threatened to complain to ICANN and quickly looked up the registrar of record and it appears they use register.com, so I was making a backup plan in case they didn't relent.
After about 5 minutes on hold she came back and said she can transfer it without the fee.
I'm posting this anyway so that those of you out there can know it is a scam to have to pay to get your own domain back. As a matter of fact, all they had to do was provide the nameservers and we could have initially pointed our domain to those nameservers ourselves, but they insisted they needed to take the domain. LIES. Be careful with LIARS.
If you decide you need to have superpages.com, insist on only the nameservers and retain control of your own domain.
Unfortunately, the charge may still turn up on the company credit card. If it does I'll be back.
vineland, New Jersey
This report was posted on Ripoff Report on 08/04/2009 02:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Idearc-Media-Corp-Superpagescom/Vineland-New-Jersey-08360/Idearc-Media-Corp-Superpagescom-Attempted-to-hold-company-domain-hostage-Vineland-New-476398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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