• Report: #360586

Complaint Review: Idearc Media Corp

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  • Submitted: Thu, August 07, 2008
  • Updated: Thu, July 09, 2009

  • Reported By:celina Ohio
Idearc Media Corp
651 Canyon Dr Coppell, Texas U.S.A.

Idearc idearc Media Corp doesn't provide itemize billing, how do I know if these are from real customers? Coppell Texas

*UPDATE Employee: customer service

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I didn't receive that many calls to have a 400 dollar bill in one month, so I wonder how that figure is arrived at. I need documentation of the source of these supposed clicks, before I one more cent is paid.

This is business 101.

A summary is not an itemized bill.

Carol
celina, Ohio
U.S.A.

This report was posted on Ripoff Report on 08/07/2008 08:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Idearc-Media-Corp/Coppell-Texas-75019/Idearc-idearc-Media-Corp-doesnt-provide-itemize-billing-how-do-I-know-if-these-are-from-360586. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

customer service

AUTHOR: Idearc - (U.S.A.)

We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and e-mail back to me at: customerservice@idearc.com

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